Quality Assurance And Training Specialist
Current• Monitoring program operations to ensure expectations, policies and procedures are met• Work with directors to ensure program operations are representative of agency’s mission• Orient and train all new employees on job expectations and best practices • Oversee all staff training, including scheduling, assigning, conducting training workshops and ensuring staff meet the required number of training hours annually• Work with staff to customize specific training necessary for their… Show more • Monitoring program operations to ensure expectations, policies and procedures are met• Work with directors to ensure program operations are representative of agency’s mission• Orient and train all new employees on job expectations and best practices • Oversee all staff training, including scheduling, assigning, conducting training workshops and ensuring staff meet the required number of training hours annually• Work with staff to customize specific training necessary for their professional growth • Maintain an Individual Professional Development Plan for each staff identifying annual training customized to their specific training needs• Perform monthly classroom visits to ensure state standards are being met• Provide a monthly report detailing my activities to the VP of Programs and Services• Perform quarterly participant file audits to ensure files are being properly maintained according to state requirements• Assist in classrooms as needed to maintain proper staff-to-participant ratios • Collect information from administrative team to write monthly staff newsletter• Oversee Easterseals committees, Chairperson for Program Effectiveness Committee Show less