Manage and continually evaluate the Patrons' Council, Friends' Corps and Turnout programmes, valued at over $2.5 million annually; manage a team of two solicitors to help with the administration of the Individual Giving portfolio; helping to develop the Customer Journey for the National Ballet; represent the Development Department on CRM, Website and Digital Task Forces; prepare and present strategic plan, financial reporting and key performance indicators for the Patrons' Council Committee and Turnout Cabinet

Managed and regularly evaluated the Friends' Corps, Turnout and Patrons' Council programmes, valued at approximately $2.5 million annually; personally managed a portfolio of donors valued at $1 million annually; developed strategy and key performance indicators for the Patrons' Council Committee and Turnout Cabinet; developed the donor pipeline to create a robust pool of future leadership donors; developed the strategic five year plan for the Individual Giving department

Managed and regularly evaluated the Friends' Corps and Turnout programmes; Developed strategy and Key Performance Indicators for the Turnout Cabinet; Represented the Development Department on Tessitura Power Users Group, Website Redesign Project and National Ballet Electronic Leads System (NBELS); prepared financial reporting for Development Department; Facilitated training, trouble-shooting and project management of upgrades and report adjustments for Tessitura.

Managed and regularly evaluated the Friends' Corps programme; worked with Telemarketing Manager to develop strategy, identify prospects, approve scripts, and segment lists for telesales program; represented the interests and requirements of the Development Department as part of the company-wide Tessitura Power Users team; Managed campaign and event building within the database; Provided Tessitura support to the Development Department, including training, troubleshooting and project management for upgrades and report building.

Created and managed the annual plan of the Friends' Corps programme, including the renewal process, reinstatement process and acquisition process; planned and executed three annual auxiliary appeals, using a combination of direct mail and digital platforms; helped to grow the donor pipeline and identify current donors who have capacity and affinity to give more; developed the strategy, implementation process and testing phase of online donations and Text-to-Donate program; assisted in the execution of donor cultivation and stewardship events

Managed renewal process for the Friends' Corps programme; managed the acquisition process for the Friends' Corps programme, including direct mail appeals and in-person solicitation through the Friends' Corps Kiosk during performances; managed staffing and communication materials for the Friends' Corps Kiosk; assisted in the preparation and running of the Patrons' Council Committee meetings; assisted in the preparation and execution of all donor events.

Assisted with the renewal and acquisition process for the National Ballet's annual giving programmes; helped plan donor cultivation and stewardship events; solicited for donations during the performance season

Researched and compiled materials for the City’s successful nomination for the Lieutenant Governor’s Ontario Heritage Award for Community Leadership; Researched, wrote and provided editorial support for a range of reports to Senior Administrators, Council, the Arts, Culture & Heritage Advisory Committee, and the Peterborough Architectural Conservation Advisory Committee related to Heritage Preservation in the City of Peterborough; Initiated preparation for the 2011 application for the Prince of Wales Heritage Award; Prepared application for National Historic Site status for various heritage buildings in Peterborough and surrounding area

Created Area Information Packages for incoming delegates containing pertinent information regarding the festival, information on local establishments, transportation options and entertainment venues; Acted as Liaison with local rental companies, taxi companies and caterers to ensure all dates, times and locations were confirmed; coordinated the delivery and return of all rented items and catering; Assisted in creating Tech Specifications for the various venues of the festival; ensured all contracts with various companies were met

Ticketing and Festival Assistant for Grand River Film Festival (GRFF) 2009; followed up as required for tickets and promotional requests for partnering organizations; coordinated the box office locations and ticket sales for each venue; contributed to the print and online promotion of the festival through creation and distribution of promotional materials; Wrote press releases, Akimbo updates and various other marketing materials for the diverse activities of the gallery; Assisted in the production of a 2-year marketing plan; assisted in grant writing (Canada Council) and provided editorial support when needed; Wrote a detailed report on the various online marketing resources the gallery could initiate in order to develop a more comprehensive marketing plan

Scheduled production dates, rehearsals and deadlines for school musical production; coordinated publicity dates, ticket sales, daily rehearsal schedule, technical requirements and budget; Directed and choreographed scenes in the musical with a cast of seventy two; Ran publicity crew, makeup crew; supported all other crews; ensured each crew’s budget and schedule were met