Deanna Wiggins Email and Phone Number

Answering calls via equipment and using a headset to communicate.Daily communications through Microsoft TeamsCompleting coverage determinations and prior authorizationsProviding explanation of benefits to members and assisting with enrollment status and issues as needed.Pharmacy services including but not limited to price quotes, costs  and alternatives to medicationsAssisting members with payments and inquiries while utilizing multiple applications on dual monitors and maintaining 100% accuracy.Complying with HIPAA regulations in accordance with company guide.

Maintained daily activity logs and timesheets with 100% accuracyAnswered 100% of staff and student inquiries promptly and courteouslyPrepared and served breakfast and lunch on a daily basis while adhering to health department standards for 100 (A) health department score

Accomplished 100% satisfaction by managing establishment finances, including counting cash and receipts and completing bank deposits.Investigated and resolved complaints regarding food quality, service, and accommodations.Achieved over 95% compliance with health and fire codes with strong oversight of food storage, preparation and cleaning procedures.

Delegated nutrition by preparing healthy meals and snacks and coordinating necessary supplements for 100% satisfactionAchieved mobility needs such as moving between bed and wheelchair and helping clients reach bathroom facilities.

Answering phonesSetting appointments for potential parents of enrolling childrenKeeping records and filing information of children and parentsAccepting and signing for deliveriesAdministrative task designated by superiorsUtilizing computers for administrative purposes

Attained 100% customer satisfaction by taking careful feedback and building on the same to improve the customer services being delivered.Boosted the effectiveness and productivity of the sales team by initiating better incentives for the sales staff directly in contact with the customers.Honored with repeated awards for cash-handling skills, with zero overages or shortages month-over-month.Displayed a positive, helpful attitude on a daily basis that was praised by customers and employers alike.

Assisted guests with questions and billing issuesAnswered phone calls promptly and knowledgeably, ensuring complete and accurate informationProvided accurate daily accounting procedures and handling of cashCommunicated information of immediate area, services, attractions, and events to guestsResponsible for processing reservations made online and over the phone.Greeted guests checking in and out to ensure they enjoyed their stays

Instituted systems and procedures for general accounting and human resource functions, which brought more consistency and reduced mistakesProvided exceptional support to managers and co-workers, hence increased the overall efficiencyProven track record of accurately maintaining detailed records, generating reports, coordinating meetings, and multitasking within fast-paced atmospheres.leadership, and organizational skills; thrive within detail-oriented, deadline-driven environments.Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)Managing, arranging, and coordinating executive calendars, contacts and appointments

Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.Operating scanners, scales, cash registers, and other electronics.Balancing the cash register and generating reports for credit and debit sales.Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customerMaintaining a clean workspace