Passionate and results-oriented Product Operations Specialist with over six years of experience in dynamic, high growth environments. I partner with cross-functional teams, internally and externally, to optimize the Omni-Channel operations and consumer experience at the largest consumer electronics retailer in the country.My proactive and analytical approach is evident in my ability to shape impactful programs and derive meaningful insights from data. I am well-versed in leveraging Tier 1 and 2 ERP Systems particularly Netsuite, to digitize and optimize retail processes. This expertise extends to executing flawless Store Opening operations, ensuring timely setups, and coordinating inventory allocations.I excel in conducting training sessions, focusing on product knowledge, customer satisfaction, and adherence to standard operating procedures. Through continuous analysis of customer feedback and inventory performance, I drive improvements that enhance both store operations and the overall customer experience.During my studies, I developed a keen interest in the intersection of organizational culture, project management, and sustainable procurement, and how they influence the profitability and growth of firms. I applied my academic knowledge and skills as a Research Assistant at Trent University, where I assisted in conducting quantitative and qualitative research on various topics, such as macroeconomic theory, consumer behaviour and risk management.