I am a highly accomplished corporate trainer with seven years of progressive experience in process development, administration and project management. I developed, refined and implemented a training program resulting in streamlined onboarding, saving the company time and money, and increasing retention. I have a strong combination of business and resource management expertise ensuring reliable outcomes from development to completion. My international travel experience has enriched my professionalism! It has also enabled creativity and increased cultural competence in communication, resulting in effectiveness, especially among diversified groups. Equipped to successfully manage, lead diverse teams, resolve problems and satisfy company needs. I have an extensive background in building solid working relationships with senior management, department leads and customers. I have acquired a well-built foundation from years of customer service experience, which developed strong interpersonal and leadership skills. I bring a creative, organized, and proactive approach to any new position. I work to become a part of a team, whose environment will create a secure, energetic, and challenging atmosphere with opportunities for growth.