Deanna Ellis Email and Phone Number
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Over 20 years of experience owning and executing the logistics of complex projects from inception through post-launch analysis. Expert at creating and applying process in order to build scalability and stability in high growth situations, management transitions, team acquisitions and integrations. Driven to get the job done as efficiently as possible through collaboration and asking the right questions with an eye for risk mitigation. Skilled at creating positive work environments, keeping and attracting talented individuals, all while building successful teams and products.
Bluebeam
View- Website:
- bluebeam.com
- Employees:
- 201
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Sr Director, Technical SupportBluebeam May 2023 - PresentPasadena, California, UsResponsible for managing successful team during double-digit year over year growth and company transition to SaaS. Developed strong management team as well as a large, highly engaged team of agents, focused on growing careers to the benefit of the individuals as well as the company, while maintaining impressive CSAT scores and high employee retention.
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Director, Technical SupportBluebeam Dec 2016 - Apr 2023Pasadena, California, UsOversee a growing team of Tier 1 and Tier 2 Support and Documentation team members in six locations. Responsible for improving internal processes and ensuring user needs are escalated appropriately. Focused on maximizing and increasing the skills of each manager and team member while creating reusable assets for internal and external use.
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Vice President, Program Management & IntegrationBlackboard Sep 2013 - Sep 2015Boca Raton, Florida, UsResponsible for creating new integration process for portfolio of 8 product and IT teams coming together across multiple time zones and continents, to work and report status in a standardized format. Liaison between Product Management and Product Development, partnering with project stakeholders to define and execute project plans. Product teams were creating/supporting both mobile and cloud-based solutions. -
Vice President, Product Development & InfrastructureBlackboard Jan 2008 - Aug 2013Boca Raton, Florida, UsFull technical responsibility for high-transaction, data intensive, emergency messaging SaaS products. Managed teams of Network and Software Engineers, DBAs, Quality Assurance, Project Management and Production Support personnel with remote engineering teams in locations across the US and Europe. Responsible for multiple data centers, 13 different integrated products and interfaces, 3 of which were mobile products.
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Director Of TechnologyNotification Technologies Inc (The Nti Group) Jul 2006 - Dec 2007UsManaged growing development team of 30 software and infrastructure engineers, QA and integration support teams. Regularly recognized for professionalism, initiative, reliability, productivity, communication skills, leadership and staff motivation. -
Director Of Client Integration And Quality AssuranceNotification Technologies Inc (The Nti Group) Jun 2004 - Jun 2006UsOwner of the uptime and usability of the SaaS based mass-notification emergency messaging system. Created teams that learned the value of working together and taking ownership and responsibility for creating an impressive deployment and integration process for our customers with minimal downtime.
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Program ManagerPartnership For Academic And Community Excellence (Pace) Jun 2000 - May 2004Managed the creation of a mass-notification dialing system. Hired and worked alongside designers, software engineers and IT professionals and ultimately helped hire a CTO to create a SaaS infrastructure running on a MS SQL Server backend that could interface with school data and allow Principals to create/schedule/send thousands of phone calls a minute to the parents of their students.
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Database ConsultantLender'S Trust Mortgage 1998 - 1999Re-designed database to have several levels of security to protect sensitive data along with 5 different GUIs to satisfy specific needs of different types of users. Created dozens of reports to track effectiveness of employees and identify process bottlenecks.
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Database AnalystDassault Systemes Of America 1992 - 1997Vélizy-Villacoublay, FrDesigned and implemented various relational databases used in marketing, customer support and problem tracking environments. Performed replication and database synchronization functions. -
Technical SpecialistCadam Inc And Cam Data Systems 1988 - 1992Worked with customers via phone to understand and resolve CAD software issues. Designed and managed ticket tracking database, creating reports for executive visibility.
Deanna Ellis Skills
Deanna Ellis Education Details
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Westmont CollegeComputer Science
Frequently Asked Questions about Deanna Ellis
What company does Deanna Ellis work for?
Deanna Ellis works for Bluebeam
What is Deanna Ellis's role at the current company?
Deanna Ellis's current role is Software Development & Program Management Leader.
What is Deanna Ellis's email address?
Deanna Ellis's email address is dj****@****bal.net
What is Deanna Ellis's direct phone number?
Deanna Ellis's direct phone number is +131043*****
What schools did Deanna Ellis attend?
Deanna Ellis attended Westmont College.
What skills is Deanna Ellis known for?
Deanna Ellis has skills like Saas, Agile Methodologies, Enterprise Software, Software Development, Integration, Leadership, Cloud Computing, Project Management, Strategic Partnerships, Product Management, Agile Project Management, Program Management.
Who are Deanna Ellis's colleagues?
Deanna Ellis's colleagues are Amanda B. Schwartz, Jordan Schulz, Jamie Erickson, Pmp, Phil Kijak, Alan Arendt, Danny Corona, Hailey Mann.
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