Head a team of 16 drivers and lead extra efforts to increase client experience by orchestrating timely delivery of drivers' loads to customers. Streamline back-call procedures for drivers, enabling efficient returns to Indiana for the next outbound loads, contributing to increased productivity.Highlights of accomplishments in this role include:ꟷ Drove an extraordinary board performance, generating $2.4M in revenue, surpassing the set industry standards.ꟷ Enforced fuel compliance with an exceptional over 98% rate at approved gas sites, maintaining a high-efficiency level and reducing fuel-related costs compared to the average of 95%.ꟷ Planned and coordinated driver schedules, resulting in smooth transportation from point A to point B and an overall increase in operational productivity by 90%.ꟷ Maintained an exceptional safety record, leading the team to an accident-free streak of 220 days, exceeding the industry average of 100 days.

Headed end-to-end store operations at Ameriqual's manufacturing facility, such as purchasing and procurement activities. Oversaw multiple processes, such as procurement, tool crib replenishment, cost reduction initiatives, and detailed documentation for a 3K sq. ft. storeroom. Developed a high-performing workforce by recruiting and training team members. Acted as the point person between customers and vendors and supervised various MRO purchasing activities in collaboration with a customer. Adjusted inventory levels based on usage and ensured timely product availability.Highlights of accomplishments in this role include:ꟷ Succeeded in saving $1M by optimizing production supply quantities in the warehouse and sourcing material from lower-cost vendors. ꟷ Exercised leadership skills to direct and mentor a Purchaser and a Storeroom Manager to maximize operational reliability by 90%.ꟷ Supported a startup company in repairing relations between Ameriqual employees and Turtle & Hughes, a vendor previously owned by Ameriqual.ꟷ Utilized a change management approach to bridge the gap and build trust and integrity within Ameriqual.ꟷ Built and sustained long-term business relationships, securing cost and regulating inventory operations.ꟷ Formulated and executed clear paths for the company, saving $3M in three years.

Led a team of 10 employees while administering bookkeeping, accounting, profit and loss statements, and merchandise ordering. Boosted the business's profitability and visibility through a complete overhaul of inventory management and store processes. Revamped employee treatment, raised pay, introduced PTO, and empowered employees to drive decisions, resulting in increased retention with an average employment period from three to seven years. Monitored day-to-day business operations and oversaw employee scheduling and product presentation on the sales floor. Delivered valuable services to customers to raise sales efficiency, supervise employee recruitment, conduct evaluations, and offer detailed feedback. Developed a comprehensive policies and procedures book for employees to operate consistently and independently for exceptional customer service. Cooperated with local businesses, leading to a significant increase of $14K+ per year in outside sales. Simplified the bookkeeping and payroll procedures by leveraging new software while adhering to policies and procedures.Highlights of accomplishments in this role include:ꟷReceived the "Years of Service to the Community" Award in 2012 from True Value Corporation for showcasing outstanding performance.ꟷControlled a $250K annual inventory and regulated sales and payroll processing using QuickBooks. ꟷRaised profit margin by 50% through enhanced product mix, merchandising, and employee training strategies, transforming a $25K annual profit loss into a $25K profit gain.ꟷOptimized stock turns from 1.8 to 2.2 and gross profit margin from 32% to 38%.ꟷEnsured a 5% sales improvement within one year by remodeling the store layout to cater to women consumers.ꟷOrchestrated training program for team members to foster knowledge about the company and customer satisfaction techniques. ꟷElevated sales potential by 60% by coordinating the liquidation of old merchandise and implementing new for improvement in product selections.