Deanna Purifoy-Long, Mba Email and Phone Number
As an experienced Claims Adjuster and Business Administration professional, I help people handle property claims such as damage to structures and liability claims such as personal injuries or third-person property damage. Through research, evaluation, and analysis. I can assist in the investigation of insurance claims to determine the extent of coverage for the company's liability and also review each case by speaking with the claimant, interviewing witnesses, researching records (police or medical records, etc.) and evaluating an involved property. In my previous position as a Licensed Realtor at Bowers Realty and Investment where I sold $1,000,000 worth of real estate property, I have utilized excellent communication, negotiation and sales skills to promote the company's business efficiently. Also, as an Assistant Office Manager. I leveraged on a sound knowledge of PAYCHEX to verify and calculate bi-weekly payroll while managing gross annual revenue of $500,000. Whether it's verifying insurance claims and negotiating a fair amount for settlement or offering specialized knowledge in research, marketing, and negotiations to help home buyers and sellers meet their goals. I can establish and maintain a strong relationship with clients to foster satisfaction and retention by actively listening, and employing honesty, fairness, and empathy. I believe in building relationships with like minds. If you share this belief, I welcome collaboration. I invite professionals across different industries to connect with me on LinkedIn or to email me directly at: ✉ adjustmentexpert@yahoo.com
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RealtorPrime Financial Plus RealtyLilburn, Ga, Us
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Senior Claims SpecialistUsaa Feb 2022 - PresentAtlanta Metropolitan AreaSpecializing in condo, property litigation, property liability, loss assessment, earthquakes, sinkholes, earth movement, AOB, Marine, ID theft while: Investigating claims thoroughly to determine liability of the parties involved in the accidentEstimating the cost of repairing damage caused by an accident or other event covered by insuranceNegotiating with attorneys representing other parties to settle claimsDetermining whether the claim should be settled through arbitration, mediation, or court proceedingsPreparing reports detailing the findings and recommendations based on the investigationCalculating financial settlements based on policy limits, coverage terms, and other factors such as injured parties’ medical bills and lost wagesWorking with attorneys to negotiate settlements with claimants that conform to applicable lawsExplaining insurance terms and coverage limits to claimants who may not understand themResolving claims that cannot be settled through negotiation with the help of an attorney
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RealtorPrime Financial Plus Realty Jun 2007 - PresentDetroit, Michigan, United States• • Increased organization's annual revenue by selling $10,000,000 worth of real estate property.• Significantly increased awareness creating interest and generated sales by promoting services for new business. • Assisted clients in conducting property searches to gain adequate information about the property and land intended for purchase.• Organized home viewings for potential homebuyers to improve clients purchasing decision.• Specialized in REO, bank-owned and foreclosed properties.• Captured all required information concerning home buying and selling process by completing all forms and contracts.• Listed and Sold units for lease
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Property Claims Specialist (Field)Aaa Dec 2017 - Sep 2020Southfield, Michigan• Utilize excellent negotiating skills to improve business success and develop beneficial relationships.• Determine liability, amount of payments by reviewing assigned claims and contacting the insured & other affected parties.• Identify the benefits of policyholders as well as creating additional sub-claims or referring claims to management when necessary.• Completing investigations on facts surrounding loss • Thoroughly documenting, coding the claim file and completing all claim closure and related activities in the assigned claims management system. • Determine the applicability of state law and other factors related to the claim by conducting thorough reviews of damage. • Preparing and evaluate the financial value of the loss to efficiently carry out and improve effectiveness through multiple systems. • Negotiate with insured, contractors and third-party sub-contractors• Accurately set up expectations for the remainder of the claim, and initiate documentation in the claim handling system. • Complete coverage analysis including a review of policy coverage and provisions and the applicability to the reported loss. • Approve payments for the appropriate parties accordingly. • Refer claims to other company units when necessary (e.g., Underwriting, Recovery Units or Claims Special Investigation Unit).• Assigned Vendors and Manage Construction and Mitigation Projects -
Catastrophic Claims AdjusterPilot Catastrophe Service Mar 2017 - Dec 2017Mobile, Alabama• Gathered relevant information by conducting a thorough investigation, assessment, and determination on coverage.• Determined the estimated market value of a property by inspecting and capturing photographs.• Consistently delivered the highest level of customer service to both external and internal customers.• Improved customer experience by resolving issues such as complaints and inquiries.• Deployment extended due to excellent adjuster rating -
Customer Service RepresentativeBlue Cross Blue Shield Of Michigan Jul 2014 - Mar 2017Southfield, Michigan• Made sure that membership information were updated continuously with a focus on customer services guidelines such as PCP changes, address changes, and ordering of ID cards.• Ensure relevant information concerning inquiries and update appropriate files were updated continuously.• Enabled the successful tracking and improvement of information when necessary by documenting contacts.• Leveraged on sound phone etiquette, written correspondence as well as answering in person to ensure benefits, eligibility, materials forms, ID cards, PCP changes, multiple inquiries and quality care issues are appropriately investigated, processed and resolved.• Utilized an excellent coaching skill are adequately educated on BCN policies & procedures, specific benefits through welcome calls and daily telephone inquiries and written correspondence. • Resolved all issues concerning claims inquiries.• Established a status report ensure that project objectives are being met as well as rerouted misdirected inquires. • Provided adequate assistance in handling unusual complex inquiries, including irate calls as well as those inquiries that may have complications for the retention of business. -
Dental Practice ManagerHamtramck Dental Center, P.C Jun 1993 - May 2013Hamtramck, Michigan• Achieves revenue goals by effectively managing patient scheduling, staff productivity, collections and receivables, specialty referral process, and miscellaneous operations expenses• Manages office within budget guidelines to include clerical and auxiliary supply purchases, equipment upgrades, labs and labor costs• Increases and stimulates new patient growth by supporting sales, marketing and promotional programs• Performed every aspect of HR lifecycle• Communicates with office teams and board members via regular office meetings to ensure they have the information, tools, and support needed to perform their jobs effectively and successfully• Completes administrative tasks, such as report review, bank deposits, revenue posting, staff payroll and bonus, accounts receivable reports and invoice processing correctly and within deadline• Maintains patient data to include required regulatory chart documents, personal information, treatment consultation documentation, account history transactions and electronic data• Manages and assists designated office team members with appropriate payment and insurance processes• Ensures flawless execution of operational standards, including compliance with established company policies, procedures, and government regulations• Coaching, performance management & employee development
Deanna Purifoy-Long, Mba Skills
Deanna Purifoy-Long, Mba Education Details
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Organizational Development -
Community Development; Public Administration
Frequently Asked Questions about Deanna Purifoy-Long, Mba
What company does Deanna Purifoy-Long, Mba work for?
Deanna Purifoy-Long, Mba works for Prime Financial Plus Realty
What is Deanna Purifoy-Long, Mba's role at the current company?
Deanna Purifoy-Long, Mba's current role is Realtor.
What schools did Deanna Purifoy-Long, Mba attend?
Deanna Purifoy-Long, Mba attended Spring Arbor University, Central Michigan University.
What skills is Deanna Purifoy-Long, Mba known for?
Deanna Purifoy-Long, Mba has skills like Listings, Real Estate, Customer Service, Foreclosures, Reo, Short Sales, Buyer Representation, Sellers, Single Family Homes, Investment Properties, First Time Home Buyers, Relocation.
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