Deanna Savard Email & Phone Number

Fort Worth, Texas, United States

• Managed Development and QA engineers in migrating from On Premise OKTA Identity Authentication to Azure B2C (business to customer) Authentication for product servicing website• Managed Development and QA engineers in migrating from On Premise EPI Server content to Azure Content Stack for product public page website, implementing new UI and ADA QA Automation• Managed Development and QA engineers in migrating from On Premise Mulesoft API to new experience APIs via App Gateway within Azure, implementing new QA Automation for new experience APIs• Managed Development and QA engineers in migrating from AVI Load Balancer to Azure Infoblox• Active participant in Root Cause Committee exploring root cause analysis for production incidents, implementing improvements and enforce Development and QA best practices• Collaborate with Product Managers to obtain thorough understanding of the business requirements• Collaborate with Architect and Tech Leads to understand the technical approach and specifications that are integral to the software application• Contribute to and enforce the technology policies, organization, and the processes that produce predictable, efficient development of world-class software• Develop, foster and enforce team accountability to meet commitments• Track and effectively use performance measurements to quantify and benchmark project and development velocity, as well as other key metrics.• Recruit, develop, and retain a high-performance development team that acts as a business partner across departments and provides innovative ideas for the software systems.• Identifies bottlenecks and pain points and directs resources to address the challenges in a directed, methodical, cost-effective, and data-driven manner• Leverages analytical experience to build a road map to meet the needs of the stakeholders

Fort Worth, Texas

o Managed development of a new Production Data Quality alerting system to identify production issues via stored procedures and create/assign ChangeGear/ServiceNow incident tickets via API to be tracked and reportedo Monitor and facilitate the remediation of daily production incident ticketso Manage remediation of Security Vulnerabilitieso Communicate clear performance expectations to the development teams. o Monitor efforts and facilitate activities to ensure successful, timely, and quality project deliverableso Measure and continuously improve quality and velocity through the application of new tools, processes, and practices

Managed quality and resources for multiple complex testing projects and resolution of escalated issues. Managed Life Insurance Data Collection, Underwriting and Tracking & Communication User Interface applications. Life Product Administration, Imaging & Workflow Mainframe systems, Retail Producer Web Portals and eService customer portals.Key Contributions:• Managed quality and resources for multiple and complex testing projects and resolution of escalated issues not resolved by Test Project Leads• Led development, implementation, control, and distribution of all testing practices, standards, methodologies and metrics• Communicated and partnered with application development teams, business teams, vendor resources, and other project stakeholders• Managed day to day operations and performance of testing projects:• Planned, risk management and test resource allocation and management• Review of QA metrics such as DRE (Defect Removal Efficiency), implementing improvements for Risk Based Testing• Ensured vendor resources delivered on agreed upon SLAs• Successful in recent transition to a new Onshore/Offshore Vendor Team. Identified training needs of staff and ensured training is provided, improving quality of Defect Removal Efficiency from 67% to 92%• Approved master test plans, estimates and schedules• Approved tool usage as recommended by the Test Specialist/Test team. Implemented Eggplant automation tool for Cross Browser and Cross Platform testing, which provided Cost Savings of $55k and 538 manual hours saved• Implemented standardization across the test team to ensure continuous process improvement - created an overall Testing Dashboard report that is now utilized across the full Test organization • Full people management responsibility, including hiring, firing, promotions, performance and compensation management, training and development• Responsible for financial forecasting and budget monitoring for portfolio’s over $3 million

Managed medium to large project testing efforts including entire portfolios of testing.Key Contributions:o Independently managed medium to large project testing efforts, including intersystem testing efforts and program management of entire portfolios of testingo Responsible for estimating, planning, managing and status reporting on the testing portion of the software development projecto Accountable for overall project management and directing the work efforts of the others to accomplish the other testing project taskso Validated the work of other testing roles to ensure: Properly designed test cases and application of appropriate and efficient test analysis, design, and coverage Thorough execution of test cases, recording of test results, tracking and resolution of defects and test coverage analysis Defect trend analysis and root cause analysis SOX compliance and execution where applicableo Identifies, recommends, and implements changes to enhance the effectiveness of quality assurance testing strategieso First point of escalation for testing issues

Worcester, Ma

Designs and documents test cases, execution of test cases, recording test results, defects tracking and performing test coverage analysis.Key Contributions:Prepares and executes test scenarios, test cases for module, integration and system testing Analysis of the requirements and perform ambiguity reviews Participates in reviews Prepare test planning and planning activities Prepares test data for the test cases Reports and tracks defects and ambiguities to closure Communicates and provides continuous updates to Test Analyst, Sr. Test Analyst, or Test Manager on status and progress of work Communicates with developers during test execution phase. Applies appropriate automation technologies to meet the short and long term goals of the testing organization