Deanna Tran Email & Phone Number

San Francisco, California, Us

The Trust & Safety Engineering team at Cloudflare plays a crucial role in empowering customers with products and services to combat abuse, coordinating with external industry anti-abuse partners, and ensuring the company can respond to the rapidly changing legal landscape of the internet. The team is dedicated to making the internet a safer place and is responsible for the entire software development lifecycle for internal and customer-facing software.Responsibilities:- Designing, building, maintaining, and scaling UIs to extend functionality of the internal Trust and Safety dashboard- Analyzing and communicating complex technical requirements and concepts, identifying highest priority areas, and carving a path to deliver- Collaborating with product and design teams to understand goals and translate UI design into products that align with customer needs- Collaborating with other software engineers in the team to align on API designs and functionalityWorking closely with Cloudflare's Trust and Safety team to help make the internet a safer place- Facilitating technical collaboration on frontend between Trust and Safety Engineering Team and other frontend teams in Cloudflare

Austin, Tx, Us

• Delivered large patient-facing features including a new cart checkout flow, intermittentmessaging, intake forms, and a storefront page for third-party vendors• Increased team development speed and productivity by creating an internal design systemand developing reusable components• Lead product planning on major projects by defining scope, breaking up tasks, writing tickets,and providing launch date estimates• Resolved numerous production bugs and usability issues during on-call rotations• Participated in an on-call rotation to address production bugs and make usability improvements• Code reviewed pull requests, wrote unit tests, and manually tested (QA) features and large projects before launch to assure product and code quality

New York, Ny, Us

• Developed core features for the mobile and web application resulting in a 4% increase inconversion, 20% increase in funding rate, and a 2-day reduction in the time users spent in arestricted state• Worked cross-functionally with product managers, designers, and other stakeholders tosolidify business goals• Debugged and fixed production application issues reported through bug reports and clientsupport requests• Wrote end-to-end tests for our mobile app and website using WebdriverIO• Conducted technical interviews (technical project walkthrough)• Planned and led a maintenance sprint for the engineering team resulting in reduced techdebt and increased collaboration between different engineering teams

New York, Ny, Us

New York, Ny, Us

New York, Ny, Us

• Contribute production code to the company’s iOS app using React Native and Redux, following Agile methodology• Write mobile automation tests for our iOS app using Javascript and Appium to help our new QA team reach full automation

Durham, Nc, Us

- Met weekly to review CS fundamentals and practice interviewing

New York, Us

• Worked in team of 6 to plan, develop, and program website for annual event with up to 1500 attendees• Website has received up to 1500 unique daily visitors• Collaborated with Marketing, Content, and Exhibition teams to create cohesive brand identity and tailor website to the teams’ needs

New York, New York, Us

• Tutored around 5-12 Undergraduate students in HTML, Bootstrap, and Javascript 4 days a week

• Provided high quality, efficient, and positive customer service to residents and other clients • Answered phones, complete filing and photocopying duties• Assisted in the distribution of loaner keys, packages, and other resource center services

Campbell, Ca, Us

• Explained to students ages 10-17 programming fundamentals in Python and Java (loops, lists, data types, casting, etc.)• Helped students debug code and formulate final project ideas

• Managed emails and in-person visitors while also answering up-to 80 phone calls from NYU and Non-NYU clients• Provided accurate information for all inquiries through a database of current and past NYU housing residents

• Tutored NYU student in Python with main focus on foundational concepts (loops, lists, etc.) and cleaning data sets (CSV)

• Provide high quality, efficient, and positive customer service to residents and other clients • Answer phones, complete filing and photocopying duties• Assist in the distribution of loaner keys, packages, and other resource center services

• Executed administrative duties including answering phone calls, filing, and logging packages• Interacted with residents to provide appropriate information regarding housing resources and policies• Redesigned the residence hall floor signage using Canva• Enforced housing rules and regulations during on-duty rotations in support of over 200 residents

New York, New York, Us

• Managed a range of tasks including packaging orders, working the front register, and answering phone calls• Prepared coffees and expresso based drinks to order for dozens of customers daily

• Completed meticulous virtual data entry jobs for clients (small business owners and independent sellers)• Trusted to manage multiple accounts/databases with access to financial information• Continually improved customer satisfaction to maintain a five star rating

• Completed administrative tasks (mailing, filing, etc) while juggling real estate related tasks for Ms. Siben• Organized contact information from networking events for Ms. Siben• Booked entertainment for promotional parties/networking events• Compiled lists of real estate listings according clients’ specifications• Created open house viewing schedules for clients

Camden, New Jersey, Us

• Responsible for promotion - contacting potential donators, and newspapers resulting in support from The BugChicks, the American Business Women’s Association, and The Toy Insider• Lead engineering activities with groups of 5-20 girls and their parents once per week (presentation and activities)

Bachelor'S Degree, Computer Science

High School Diploma With Honors

Certification, Responsive Web Design