Deanna Westfall Email & Phone Number

Fort Wayne, Indiana

• Manages daily operations of the cash services department (15 employees) - monitoring, assigning, evaluating workflows, processes, schedules, conducting meetings, and process development.
• Develops and maintains data collection, financial report analysis, including but not limited to routine and special requests for department, management, administration, and corporate offices within required time frames.
• Collaborates with other departments and facilities on all types of payments or adjustment trans-actions. Including external vendors on process, system changes, upgrades, errors to ensure compliance.
• Maintains and monitors department activity, researches issues for prompt resolution, ensures completion of responsibilities and requirements to ensure work is current.
• Analyzes, interprets data, creates meaningful reports.
• Building and maintaining strong relationships with peers across the organization (CFO’s, Controllers, Accountants, Vendors)

Fort Wayne, Indiana

• Supervised daily operations of Accounts Receivable team (25 employees) and four different payor teams.
• Oversaw all training and continued education.
• Implemented new processes.
• Collaborated with Payor Provider Representatives to resolve issues.
• Led monthly team meetings to review process updates, and progress towards milestones and goals.
• Reported daily numbers and implemented plans for continued overall improvement.

Fort Wayne, Indiana

• Facilitator:o Trained new hires, transfers and current employees on policies and procedures to ensure compliance with Federal, State and Corporate polices.o Conducted, developed, maintained, scheduled, and prepared.
• Quality Auditor:o Conducted audits to ensure proper processes being followed, documented findings, and perform continued education to ensure quality account resolution successful, in a timely manner.o Collaborated with.

Fort Wayne, Indiana Area

• Controlled profit & loss by following cash control/security procedures, maintained inventory, managed labor, and reviewed financial reports.
• Monitored budgets and payroll records, and reviewed financial transactions to ensure that expenditures are authorized and budgeted.
• Recruited, interviewed, hired team members, conducting performance appraisals, took progressive discipline action if needed, motivated and trained.
• Recognized and motivated employees to ensure productive results and excellent customer service.
• Ensured monies properly documented and deposited.
• Investigated and resolves complaints regarding food quality and customer service.

Fort Wayne, Indiana Area

Recruited by Fort Wayne's Kohl’s Management Team to assess, plan and implement process improvements. Upon success completion of the improvements, DeAnna was given the responsibility Stockroom Organization, Truck Receiving and Store Management. DeAnna has total store accountability ~75% of her work week which includes people management, security of the.

Orlando, Florida Area

Recruited by the Narcoossee Kohl's Store Manager to implement changes in the merchandise receiving area. After the successful completion of the project, DeAnna role was changed to supervising the Apparel and Accessory area. *Contributed to daily sales goals by cross selling and up selling merchandise to customers.*Practiced and initiated the “Kohl’s.

Orlando, Florida Area

Hunter’s Creek Store – Grand Opening in August 2005*Recruited to the Hunter's Creek location prior to its grand opening to utilize DeAnna's vast knowledge and experience with Kohl’s policies, procedures and systems. DeAnna trained the systems and processes to the newly hired managers and their staff. *DeAnna's passion for mentoring and developing became.

Kalamazoo, Michigan Area

DeAnna's first introduction to Retail where she was hired as a cashier and within three short months was promoted to POS Supervisor. Her ability to learn quickly and then, train new co-workers was noticed by management. DeAnna's work ethic was another important factor resulting in her quick promotion in this new industry and company.