Deanne Devries Email & Phone Number

Bellevue, Washington, United States

Federal Way West Campus

Buyers agent and listing agent on Stephen Janho's Criterion Team. Showing houses and hosting open houses. Providing staging consultations and home staging. Managing admin and all transaction processes from offer through closing.

Bellevue, Washington, United States

Kirkland Business Office

Managed web, call center, and in-clinic customer service personnel. Developed and implemented tools to increase productivity, improve sales and order fulfillment processes. Trained customer service and front desk personnel. Worked with web designers to develop web-based order fulfillment processes for call center staff use.

San Jose, California, United States

Collaborated with Sales, Marketing, and Development departments. Conducted focus group research and provided statistical analysis to understand product usability. Assisted executive team in developing strategies, business processes, and supported the development of partner relationships. Documented account set up and maintenance processes, creating training materials and resources for future account managers.

Pasadena, California, United States

Managed multiple projects including Dishonored Bank Items and Department Relocations. *Dishonored Checks and Bank DraftsCompiled data and conducted studies to analyze the problem of dishonored checks and bank drafts for Kaiser’s Northern and Southern California regions. Developed strategic solutions for reducing the volume of dishonored checks and bank drafts in clinics and hospitals. Recommended to senior management better processing strategies to improve collection rates. *Space Planning and Department relocationCoordinated the physical relocation of departments (200+ employees). Coordinated with dept. managers, construction, IT, and moving crews to implement changes. Set a plan and trained employees how to pack, get moved, and unpacked without sacrificing productivity.Researched internal billing systems and databases to help eliminate $17 million in accumulated open credits. Developed a system for training new analysts, contributing to better team efficiency.