Dee Lawrence Email & Phone Number

Bay Of Plenty, New Zealand

Tauranga, Bay Of Plenty

B.O.S - helping you harness the power of the cloudSPECIALISING IN MYOB ACCOUNTING PRODUCTS, ACT CRM, WEBSITES & WEB MARKETING SOLUTIONS.Online remote, one on one, or phone support and training in a range of products and services to help streamline your day to day processes and transition your business to being online. Let me help you join thousands of other NZ businesses who are benefiting from utilising the cloud for their day to day business operations and marketing needs… Show more B.O.S - helping you harness the power of the cloudSPECIALISING IN MYOB ACCOUNTING PRODUCTS, ACT CRM, WEBSITES & WEB MARKETING SOLUTIONS.Online remote, one on one, or phone support and training in a range of products and services to help streamline your day to day processes and transition your business to being online. Let me help you join thousands of other NZ businesses who are benefiting from utilising the cloud for their day to day business operations and marketing needs. Desktop options also available.http://www.businessonlinesolutions.co.nz/ Show less

Providing MYOB and ACT support to businesses throughout the Bay of Plenty. Assisting with administrative tasks, upgrades, installation, support and training, to assist with improved management in the use of these programs with their business.

Bay Of Plenty, New Zealand

Working with local businesses advising them on how to harness the marketing power of the internet through a range of website and web marketing packages with Web Genius.http://www.webmarketingtauranga.co.nz/

Support to director in assisting with the re-launch of the Australian site. Set objectives and task timelines to ensure deadlines were met for delivery of critical projects. Documentation of training procedures for sales staff. Site review and suggestions for ways to continually improve processes. Writing of interactive simulations using Adobe Captivate.

Provided administrative support to 6 sales and service teams by developing and implementing initiatives which positively impact results. Constantly review connection points with the rest of the business to identify and implement process improvements which decrease cost and increase efficiency. Provide support to the Inside Sales Manager and a mentor to the Leadership Team, ensuring consistency with processes by initiating and coordinating projects. Manage internal knowledgebase and… Show more Provided administrative support to 6 sales and service teams by developing and implementing initiatives which positively impact results. Constantly review connection points with the rest of the business to identify and implement process improvements which decrease cost and increase efficiency. Provide support to the Inside Sales Manager and a mentor to the Leadership Team, ensuring consistency with processes by initiating and coordinating projects. Manage internal knowledgebase and communicate Marketing campaigns and information to the business. Manage and lead an administration/correspondence team driving KPI's focused on clearly defined business objectives. Show less

"M-Powered Services are electronic services that work from within the MYOB software to handle important tasks that businesses face - bank reconciliations, invoicing, tax, super, payroll and supplier payments".Supported the delivery of the sales and customer service targets through the performance of team support duties and on the job assistance such as administrative tasks, team quality assessment, maintaining information resources, performance stats delivery, technical… Show more "M-Powered Services are electronic services that work from within the MYOB software to handle important tasks that businesses face - bank reconciliations, invoicing, tax, super, payroll and supplier payments".Supported the delivery of the sales and customer service targets through the performance of team support duties and on the job assistance such as administrative tasks, team quality assessment, maintaining information resources, performance stats delivery, technical support, staff skill gap identification, staff skill development through staff training. Show less

Maximising sales through Inbound/Outbound opportunities, answering all inbound enquiries both sales and service, and proactively actioning M-Powered email requests from customers.

Meet daily sales KPI’s and supported 2IC and Team Manager in the training and development of team members. Delivered superior Customer Service and resolved escalated calls within an Outbound Sales Department.

Responsible for a variety of administrative duties including front line reception answering phones and dealing with customer enquiries. Main duties included invoicing, accounts receivable, banking and shop float, petty cash, filing and file maintenance, incoming mail sorting, stock updates, monthly accounts, liaison with courier/freight companies, inputting orders, purchase of office supplies, accounts database organisation and support in retail shop.

Responsible for setting up and overall running of a PCB assembly line, organising job duties andsetting targets for my team members. Other skills obtained in PCB assembly, coil winding,mechanical, soldering, rectification, warranties, packing, functional testing and quality checking.