Dee Lawrence Email and Phone Number
Dee Lawrence personal email
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Administrative specialist with extensive knowledge of MYOB software and bookkeeping principles, success in assisting business’s to develop administrative processes and procedures to resolve critical business issues. Functional experience within office administration, customer service, sales, training and quality management. Excellent communicator with the ability to meet the needs of customers and stakeholders in a friendly and timely manner.Specialties: - Ability to initiate, drive and deliver on projects.- Design and implement new policies and procedures.- Training facilitator, coaching, feedback, learning and development.- Quality specialist, developed and implemented new quality processes.- Mentored and developed leaders, managed and developed team members.- Passionate about the client experience.- Able to identify, set and monitor KPI’s (Key Performance Indicators).
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DirectorBusiness Online Solutions Jul 2014 - PresentTauranga, Bay Of PlentyB.O.S - helping you harness the power of the cloudSPECIALISING IN MYOB ACCOUNTING PRODUCTS, ACT CRM, WEBSITES & WEB MARKETING SOLUTIONS.Online remote, one on one, or phone support and training in a range of products and services to help streamline your day to day processes and transition your business to being online. Let me help you join thousands of other NZ businesses who are benefiting from utilising the cloud for their day to day business operations and marketing needs… Show more B.O.S - helping you harness the power of the cloudSPECIALISING IN MYOB ACCOUNTING PRODUCTS, ACT CRM, WEBSITES & WEB MARKETING SOLUTIONS.Online remote, one on one, or phone support and training in a range of products and services to help streamline your day to day processes and transition your business to being online. Let me help you join thousands of other NZ businesses who are benefiting from utilising the cloud for their day to day business operations and marketing needs. Desktop options also available.http://www.businessonlinesolutions.co.nz/ Show less -
Myob/Act Consultant & TrainerBay Business Support Sep 2010 - Jul 2014Providing MYOB and ACT support to businesses throughout the Bay of Plenty. Assisting with administrative tasks, upgrades, installation, support and training, to assist with improved management in the use of these programs with their business.
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Regional Web Marketing AdvisorWeb Genius Central Limited May 2013 - Dec 2013Bay Of Plenty, New ZealandWorking with local businesses advising them on how to harness the marketing power of the internet through a range of website and web marketing packages with Web Genius.http://www.webmarketingtauranga.co.nz/
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Procedures & Support AdministratorHomeone Australia & New Zealand Feb 2010 - Sep 2010Support to director in assisting with the re-launch of the Australian site. Set objectives and task timelines to ensure deadlines were met for delivery of critical projects. Documentation of training procedures for sales staff. Site review and suggestions for ways to continually improve processes. Writing of interactive simulations using Adobe Captivate.
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Inside Sales Area SpecialistMyob 2008 - 2010Provided administrative support to 6 sales and service teams by developing and implementing initiatives which positively impact results. Constantly review connection points with the rest of the business to identify and implement process improvements which decrease cost and increase efficiency. Provide support to the Inside Sales Manager and a mentor to the Leadership Team, ensuring consistency with processes by initiating and coordinating projects. Manage internal knowledgebase and… Show more Provided administrative support to 6 sales and service teams by developing and implementing initiatives which positively impact results. Constantly review connection points with the rest of the business to identify and implement process improvements which decrease cost and increase efficiency. Provide support to the Inside Sales Manager and a mentor to the Leadership Team, ensuring consistency with processes by initiating and coordinating projects. Manage internal knowledgebase and communicate Marketing campaigns and information to the business. Manage and lead an administration/correspondence team driving KPI's focused on clearly defined business objectives. Show less -
M-Powered Services Team Support SpecialistMyob 2006 - 2008"M-Powered Services are electronic services that work from within the MYOB software to handle important tasks that businesses face - bank reconciliations, invoicing, tax, super, payroll and supplier payments".Supported the delivery of the sales and customer service targets through the performance of team support duties and on the job assistance such as administrative tasks, team quality assessment, maintaining information resources, performance stats delivery, technical… Show more "M-Powered Services are electronic services that work from within the MYOB software to handle important tasks that businesses face - bank reconciliations, invoicing, tax, super, payroll and supplier payments".Supported the delivery of the sales and customer service targets through the performance of team support duties and on the job assistance such as administrative tasks, team quality assessment, maintaining information resources, performance stats delivery, technical support, staff skill gap identification, staff skill development through staff training. Show less -
M-Powered Services Team Solutions ConsultantMyob 2004 - 2006Maximising sales through Inbound/Outbound opportunities, answering all inbound enquiries both sales and service, and proactively actioning M-Powered email requests from customers. -
Customer Solutions ExecutiveVodafone Australia 2001 - 2003Meet daily sales KPI’s and supported 2IC and Team Manager in the training and development of team members. Delivered superior Customer Service and resolved escalated calls within an Outbound Sales Department. -
Reception/AdministrationArataki Honey Limited 1998 - 2000Responsible for a variety of administrative duties including front line reception answering phones and dealing with customer enquiries. Main duties included invoicing, accounts receivable, banking and shop float, petty cash, filing and file maintenance, incoming mail sorting, stock updates, monthly accounts, liaison with courier/freight companies, inputting orders, purchase of office supplies, accounts database organisation and support in retail shop.
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Team LeaderEricsson Communications Limited 1995 - 1998Responsible for setting up and overall running of a PCB assembly line, organising job duties andsetting targets for my team members. Other skills obtained in PCB assembly, coil winding,mechanical, soldering, rectification, warranties, packing, functional testing and quality checking.
Dee Lawrence Skills
Frequently Asked Questions about Dee Lawrence
What company does Dee Lawrence work for?
Dee Lawrence works for Business Online Solutions
What is Dee Lawrence's role at the current company?
Dee Lawrence's current role is Director at Business Online Solutions.
What is Dee Lawrence's email address?
Dee Lawrence's email address is la****@****ail.com
What skills is Dee Lawrence known for?
Dee Lawrence has skills like Coaching, Process Improvement, Feedback, Software Documentation, Training, Payroll, Customer Service, Sales, Program Management, Accounting, Strategic Planning, Leadership.
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Dee Lawrence
United Kingdom -
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1chickadeekid.com
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Andrea Dee Lawrence
New York, Ny3gmail.com, tmhcc.com, euclidtransactional.com
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