Deanne Stewart Email & Phone Number

Customer Services professional with strong communication/interpersonal skills, external/internal stakeholder management capability and ERP skills. Has introduced efficiencies to an organisation and is experienced in the development of procedure manuals. Has worked closely with a wide range of stakeholders from all parts of an organisation including Sales, Finance, IT, Marketing, Logistics and PR. Has been the go-to-person for colleagues with questions requiring a deep knowledge of company products, functions, processes and procedures. Has provided on-the-job training to colleagues in addition to facilitating training programs for groups across multiple business locations. Applies critical thinking to improve business processes and procedures to expertly solve problems which improve customer outcomes. Key achievements include partnering with the IT department to set up an ERP template which resulted in a decrease in credits, a paperless process for order processing and the elimination of duplicate entries. Set up and managed a successful outlet store and provided training to employees in Canberra to assist with a company acquisition by Revlon.Software Skills• JD Edwards (advanced)• Excel (advanced skills include pivot tables & VLOOKUP) • Word & PowerPoint• Basic SAP• Involved in the set-up & maintenance of a company Facebook account.

Listed skills include Fmcg, Facebook, Beauty Industry, Retail, and 37 others.