Deann Kaiser Email & Phone Number

New Lenox, Illinois, United States

Naperville, Illinois, United States

Dubuque, Iowa Area

• Handles all management aspects of the properties, including execution and enforcement of Lease Contracts, data management, trend analysis, marketing, market analysis, office administration, accounting, maintenance, and.
• Increased occupancy by 10% and renewal retention by 25% within 6 months.
• Increased Gross Potential Rent and Net Over Income by 5% within 8 months.

Aurora, Illinois

• Retail store operations, customer service, product replacement, receiving, pricing, inventory control, I coordinated adoption events by working closely with adoption groups, recruiting/interviewing, training and.

Aurora, Illinois

• Dog Trainer with more than 6 years of experience planning, developing and implementing different techniques to help support client’s specific needs.
• Corrected problem behaviors through understanding of Pack Dynamics, Canine Psychology and Positive Reward Based Training.
• Educated the community in responsible pet ownership.
• Adhere to high standards of safety, cleanliness and professionalism.
• Advised animal owners regarding sanitary measures, pet nutrition, and general care.
• Extended understanding of the salon and pet hotel.

United States

• Interfaced with training team and Subject Matter Expertise’s (SME) to uncover organizational improvement needs, explored potential solutions, designed and implemented organizational, learning and development strategies.
• Conducted performance needs analysis; job, skill and task analyses. Identified holistic performance solutions (training plans, courseware, job aids, etc.).
• Designed, developed, implemented OD intervention projects to drive business improvement and skill development. Leveraged SME’s to gather, understand and organize content, as well as understand and incorporate their.
• Facilitation experience delivering WebEx, online, and classroom instruction for classes of 15 students or more on various topics and using various software packages.
• Directed and oversaw the efforts of the team; provided direction, coaching, and encouragement to grow the team and develop Training professionals.
• Managed all aspects of multiple projects simultaneously, including scope, cost/benefit analysis, budgets, communication, schedule and, where appropriate, vendor(s).

• Managed critical review, research, evaluation, and resolution of various data projects, ensuring the Oracle Student Information System as well as all of the peripheral systems it shares data with were meticulously.
• Managed the data scrubbing (cleansing) process by amending or removing data in the database that is incorrect, incomplete, improperly formatted, or duplicated.
• Created and managed a queue of Remedy Tickets, prioritized, triaged and completed tickets and documented results.
• Supported end users, company-wide to resolve database and software issues utilizing remote desktop tools.
• Developed a reputation as a SME and go-to person and maintained positive relationships with cross-functional teams.

• Served as a Subject Matter Expert (SME) for the development and implementation of the Oracle Student Information System (CRM/SIS) from project kick off phase through post production support.
• Effectively directed Quality Assurance process of configuration by translating business and user requests involving system enhancements and improvements into business requirements specification documents. Worked with.
• Analyzed and resolved issues associated with the CRM/OSS modules and other third party software. Served as the point of contact for troubleshooting, project support, and related issues for the business.
• Determined and supported business process changes, enhancements and workflow projects for the business units. Acted as the liaison between the project teams and business units to encourage and drive innovation for.
• Created TAR’s with Oracle Technical Support, coordinated and followed-up on multiple issues based on priority including identifying bugs and follow-up with Oracle Development.
• Coordinated and facilitated of Conference Room Pilot (CRP), User Acceptance Testing (UAT), Train-The-Trainer, and end user training.

United States

• Trained new and experienced center support personnel, monitored and evaluated their performance, and represented their interests at the school-wide level.
• Assisted in the hiring and selection process for new center support staff and managed their training plan.
• Compiled and submitted Quality Assurance & State Regulatory Requirements Audit Reports for all assigned locations in preparation for the accreditation review process.
• Developed, maintained, and distributed training materials to center support staff.
• Initiated, coordinated and facilitated regional center support meetings within the designated region.
• Managed a staff of administrative professionals which included setting goals and objectives.

United States

• Managed complex operational processes, recommended process and system improvements, initiated new processes related to routine term cycles events.
• Oversaw routine and recurring student, faculty and operational services and anticipated recurring activities each session and took appropriate action to prepare for subsequent events.
• Assisted students with FAFSA completion and facilitated the exit interview process for graduate students.
• Conducted new student orientation presentations regarding student services and financial matters.
• Managed center financial management process, including inventory forecasts; coding invoices for payment; and preparing purchase requisitions.

Masters Of Human Resource Management (Mhrm)

B.S. In Business Administration, Human Resource Management