Deann Macleod

Deann Macleod Email and Phone Number

Communications Center Manager, MBA, CPE, ENP, CMCP @ CALEA
gainesville, virginia, united states
Deann Macleod's Location
Kingman, Arizona, United States, United States
Deann Macleod's Contact Details

Deann Macleod personal email

n/a

Deann Macleod phone numbers

About Deann Macleod

Self-motivated, passionate, and entrepreneurial leader with 25 years of experience in positions of progressive responsibility. Expertise in sales execution, talent development, strategic planning, and operational excellence. Focused on building innovative business practices, securing customer loyalty, and forging strong relationships with external business partners. Meets and exceeds financial and operational goals with the highest standards of integrity, accountability, and diligence.Specialties: • Strategic Leadership • Operational Excellence • Contract Negotiation• Solution Selling Strategies • Program Growth/Development • Financial Management• Talent Development • National Field Sales/Marketing Management • Retail Execution

Deann Macleod's Current Company Details
CALEA

Calea

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Communications Center Manager, MBA, CPE, ENP, CMCP
gainesville, virginia, united states
Website:
calea.org
Employees:
112
Deann Macleod Work Experience Details
  • Calea
    Site-Based Assessor
    Calea Oct 2024 - Present
  • City Of Kingman
    Communications Center Manager
    City Of Kingman Oct 2015 - Present
    Kingman 911 Communications Center
    Plans, directs, supervises and evaluates all aspects of operations of the Communications Center. Acts as liaison between Communications Center, Kingman Police Department, Kingman Fire Department, contracted Fire Districts and other law enforcement and fire agencies.
  • City Of Kingman
    Communications Specialist
    City Of Kingman Oct 2014 - Present
    911 Dispatch Center
  • Weber Area Dispatch 911 And Emergency Services District
    Dispatcher
    Weber Area Dispatch 911 And Emergency Services District Aug 2012 - Sep 2014
  • Marketstar
    Sr. Account Executive (Sales), Verizon Broadband
    Marketstar Feb 2011 - May 2012
    Sr. Account Executive
  • Marketstar
    Business Intelligence Manager
    Marketstar Aug 2010 - Feb 2011
  • Marketstar Corporation
    Sr. Business Analyst
    Marketstar Corporation Feb 2010 - Aug 2010
  • Marketstar
    Senior Account Executive
    Marketstar Oct 2003 - Mar 2010
    MarketStar Corporation is a pioneer in outsourced sales and marketing since 1988 with over 80,000 commercial accounts, visiting more than 1250 retail stores, interacting with over 8,000 customers by phone, and closing approximately $13M in sales for our clients. Oversee sales functions, including new product rollouts and transitions, retail big-box and key account coverage models, field resource deployment, and customer relationship development. Lead all client account management functions including contract negotiations, operations plan development and collaboration with the client, and field execution and efficiency. Hold P&L and budget responsibilities. Provide cross-functional team training, coaching, and mentoring. Direct regional team management located throughout the United States. Design, implement, and adjust various execution plans and programs for major appliance products, with a focus on building multi-tier coverage models and online measurement tools such as KPI scorecards and sales dashboards. Act as the frontline identifier, translator and communicator of client business issues and opportunities and act as the primary conduit for information back to the organization. Provide strategic leadership to the client, while ensuring tactical operational excellence. Mobilize and direct support organizations around the account to ensure we provide services in accordance with our contract.Selected Achievements:• Instrumental in successful integration of Maytag/Whirlpool pre and post-merger field resources.• Exceeded Big-box unit sales quota in 2009, achieving a +5K (+12%) unit increase over 2008 annual sales in North America.• Consistently developed sound, innovative business practices, including the use of tablet PCs in the field, implementation of data driven sales model (dashboard), and KPI driven pay for performance compensation model and scorecard.
  • Whirlpool Corporation
    Marketstar Ae
    Whirlpool Corporation 2003 - 2010

Deann Macleod Skills

Management Leadership Training Account Management Team Building Public Safety Dispatching Emergency Medical Dispatch Business Intelligence Strategic Planning Call Centers

Deann Macleod Education Details

Frequently Asked Questions about Deann Macleod

What company does Deann Macleod work for?

Deann Macleod works for Calea

What is Deann Macleod's role at the current company?

Deann Macleod's current role is Communications Center Manager, MBA, CPE, ENP, CMCP.

What is Deann Macleod's email address?

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What is Deann Macleod's direct phone number?

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What schools did Deann Macleod attend?

Deann Macleod attended American Intercontinental University.

What skills is Deann Macleod known for?

Deann Macleod has skills like Management, Leadership, Training, Account Management, Team Building, Public Safety, Dispatching, Emergency Medical Dispatch, Business Intelligence, Strategic Planning, Call Centers.

Who are Deann Macleod's colleagues?

Deann Macleod's colleagues are Lucero Murillo, Ramish Ramnarine, Gerda Buschmann, Christopher Ciuci, Gilles Djondo, Tanya Yvette Young Perry, Pennie Harris.

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