Dean Blackburn Email & Phone Number

Lehi, Utah, Us

Follow engineering best practices to assist WISPs and FISPs with network design and infrastructure configuration, reducing permitting and regulatory compliance filing (FCC, FAA, etc) times by 30%.Conduct RF radio network design and Multi-Dwelling Unit (MDU) site surveys and reporting for over 50 client ISPs.Ensure 100% timely deployments in a manner that adheres to client project plans and vendor logistics capacity, resulting in maximized revenue generation, and consistently positive community engagement that ensures long-term support and differentiation from most for-profit private sector ISPs.Acquire a portfolio low-income properties for broadband upgrades, including HUD and Section 8 housing, working closely with both property management companies and public offices and municipalities.

San Francisco, Ca, Us

Directed integration of cutting-edge drone tech, winning SFO Airport and Boston Red Sox bids, boosting company valuation.Immersively engaged with clients from pre-sales to training, achieving a 45% conversion rate and driving revenue growth.Transitioned field deployment process from engineer-led prototyping to Field Ops SOPs, slashing operational costs 38%.Reduced repeat travel to existing installations through continuous improvements to cybersecurity and remote status monitoring toolsets.

San Francisco, Ca, Us

Led Field Sales Engineering to persuade 409 property owners to invest roof space in regional infrastructure buildout.Acting as a technical authority, streamlined and automated RF relay deployments, reducing Operations inefficiencies by 18%.Standardized Field Engineering process to increase deployment output and scheduling accuracy while preserving technician safety, and supporting operation efficiency.

Dallas, Tx, Us

Mentored over 150 technicians - imparting best practices in diverse operational environments, thereby boosting team performance, service quality, and safety record.Delivered exemplary network and customer service, significantly enhancing business and consumer relations.Became SF and Berkeley go-to technician to address chronic customer complaints and implement off-hours field resolution, reducing West Bay Internet customer churn by 5% 2012-2016.

Us

Developed and launched a dating analytics platform solution for online and mobile dating within 18 months. Implemented upstream APIs and partners to gather and verify relevant end-user data correlations for over 8000 singles in San Francisco. Coached client end-users to identify good near-term and long-time stretch goals to pursue.

Us

Collaborated with primary instructor on lesson plans, providing dozens of field service technician real-world case studies and theoretical scenarios.Assisted guiding a class of 45 students in lab work.Provided input to enhance curriculum design and examination content creation, resulting in a 20% increase in student engagement and course satisfaction over a period of one academic year.

Bachelor Of Arts (B.A.), Film Studies

Diploma, Startup Business Development

Education record