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Deano D'Amico is listed as Cyber Security/Criminal Law Student at Naugatuck Valley Community College at Service Quality Management, based in North Haven, Connecticut, United States. AeroLeads shows a matched LinkedIn profile for Deano D'Amico.
Deano D'Amico previously worked as IT Service Quality Management at Service Quality Management and Cyber Security/Criminal Law Student at Naugatuck Valley Community College. Deano D'Amico holds Cyber/Computer Forensics And Counterterrorism from Ct State Naugatuck Valley.
Extensive experience implementing new solutions and effective ways of working within multiple areas to increase efficiency and decrease expensesWidely acknowledged as IT industry expert. Working with diverse teams globally within a Fortune 30 Company for the past 18 years. Has a passion for technology and works extremely well within a team environment. Has the ability to make others work well together and to help elevate the team around him
Listed skills include Itil, Service Improvement, Business Analysis, Project Management, and 25 others.
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Extensive Experience Implementing New Technology Solutions and Effective Ways of Working within Multiple Areas to Increase Efficiency and Profits. Working within Service Quality and Change Management.
Courses of Study• Practices in Security Management• Information Systems Project Management• Business Law• Network Security and Technology• Terrorism, First Responders, Operating Systems, Networking and Database• Computer Crimes• General Psychology• Psychology of Criminal Behavior• Computer Security and Data Protection• Principles of Statistics
Blackfriars, London, Gb
Worked with international external and internal teams to maintain one of the largest collections of websites in the world. Ensured that all SLA's were met and that all services were up and running never going below 99.5% of unplanned downtime.
Blackfriars, London, Gb
Assisted UK exchange team by temporarily replacing service quality manager, working in UK for 1 year collaborating with vendors and closing all outstanding tickets, while still performing web hosting duties.
Blackfriars, London, Gb
Ran North American change management process, adding ITIL process into company and training users to ensure process was working, reducing unplanned outages by 90%.
Blackfriars, London, Gb
Worked with a team of 30 taking calls and resolving issues remotely. Managed users Windows accounts and assisted with remote dial in issues. Resolved between 30-50 issues on the first call when the typical average was 20.
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Deano D'Amico works for Service Quality Management.
Deano D'Amico is listed as Cyber Security/Criminal Law Student at Naugatuck Valley Community College at Service Quality Management.
Deano D'Amico is based in North Haven, Connecticut, United States while working with Service Quality Management.
Deano D'Amico has worked for Service Quality Management, Naugatuck Valley Community College, Unilever, Espn, and Cbs Corporation.
You can use AeroLeads to view verified contact signals for Deano D'Amico at Service Quality Management, including work email, phone, and LinkedIn data when available.
Deano D'Amico holds Cyber/Computer Forensics And Counterterrorism from Ct State Naugatuck Valley.
Deano D'Amico is listed with skills including Itil, Service Improvement, Business Analysis, Project Management, Change Management, Incident Management, Cross Functional Team Leadership, and Vendor Management.
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