Dean Padgett Email & Phone Number

EXPERIENCE• Sr Account Manager – National Accounts Division of the Principal Financial Grp – 2004-10• Sr Vice President; Member of the Sr Management Team; Claims Director – J. F. Molloy & Associates, Inc. 1986-04• Claims Supervisor–American United Life Insurance Co –1980-86• Claims Examiner – John Hancock Insurance Co – 1978-80EDUCATION & ACHIEVEMENTS• Marian College B.A. English, Secondary Education; 1971-75• Hold a current Indiana Insurance Consultants license. • Awarded Leadership at All Levels Award in 2007 by Principal Financial Group Health Division Senior ManagementPROVEN ABILITIES AND RESULTSRelationship Management• Managed a block of employer health plans totaling over $1 million in revenue• Led a team of 10+ account managers through major transition due to merger; reduction in force and organizational changes• Managed a Claims staff of 50+ maintaining excellent accuracy and outstanding turn around time. Project Management• Implemented new client plan set-ups by directing a service team throughout the project.• Improved an ID card system that produced cards for employees.• Guided a project team to complete the production of a monthly experience report that was stalled for more than six years.Problem Solving • Analyzed employer health plans to determine cost saving improvements.• Advised clients on the PPO networks that best suited their needs both in access and discounts. Consulting• Prepared and presented annual plan financial and renewal reports to CFO’s and HR Directors.• Directed RFP (Request for Proposal) teams to prepare proposals to present to acquire and retain business.• Led brainstorming sessions with client key decision makers. Communication• Prepared employee communications for employers to use.• Presented benefit programs and changes to large and small employee groups • Led client meetings to introduce new products; apologize for errors; do damage control, etc.Specialties: Mentoring | Building effective work teams | Problem solving to resolve customer issues

Listed skills include Account Management, Health Insurance, Employee Benefits, Leadership, and 14 others.

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  Marian University

  English, Secondary Education