Dean Pitton Email & Phone Number

Palo Alto, CA, US

SCOPE:- Responsible for displaying more insurance quotes, faster, at a low cost- Managing relationships and integration projects with 20+ partners from contract negotiation through to post-integration supportNOTABLE WINS:- Tripled the portion of users who see 5+ quotes (22%→67%), increasing conversion by 30%- Replaced a vendor & negotiated lower rates.

Palo Alto, CA, US

Building products that make it super simple for customers to stay insured with Jerry (a YC-backed insurtech / marketplace) for life.SCOPE: - Leader of Jerry's post-sale product management, including retention, billing, payments, APIs/microservices, direct integrations, quoting, and RPA (robotic process automation)- Responsible for setting product strategy.

Suwon-Si, Gyeonggi-Do, KR

Growing a portfolio of 5 businesses generating over $200M in revenue for Samsung Canada, spanning Business Displays (Monitors, Signage, Hotel TV), and Branded Memory (Hard Drives, Memory Cards).- Absolute owner for category profitability and top-line revenue- Grew signage business to 59% market share (up from 40%) through introduction of entry-level models.

Suwon-Si, Gyeonggi-Do, KR

• Built and drove rapid growth of Samsung's eCommerce platform in Canada. Key responsibilities included top-line sales growth, vendor & partner management, development and execution against roadmap for new eCommerce.
• Accountable for online revenue growth; grew revenue from $10M to $150M in 3 years.
• Grew eCommerce from 7th to 1st-largest channel for smartphone pre-order volume in Canada
• Expanded Samsung’s online sales platform to new categories (e.g. Large Appliances) and markets (e.g. B2B stores, EPP stores)Features Shipped
• Chat Support: Launched a 3rd-party partnership to add online chat support; Online chat became SECA’s leading support channel by both customer satisfaction and # of customer interactions in its first year of existence
• Designed & implemented Samsung Canada’s first online trade-in and BNPL programs; programs responsible for >50% of all smartphone conversions in first 6 months.

Suwon-Si, Gyeonggi-Do, KR

• Built out sales strategy and organizational structure to increase focus on high-potential partners and customer segments, improving sales productivity with no changes to headcount
• Oversaw GTM (Go-to-Market) planning for Samsung’s Memory category, including management of pricing, retail channel expansion, and marketing planning during reorganization
• Increased category profit by 102% YoY by removing the lowest price SKU from retail assortment, driving “mid-tier” consumers upmarket
• Category profitability improved from a loss in 2015 to $4M profit in 2016

Evanston, IL, US

GO-TO-MARKET STRATEGY - HEALTHCARE EQUIPMENT MANUFACTURER- Led a team of 3 analysts to redesign a client's salesforce; consolidated sales teams that sold similar products to similar customer, reducing cost of sales by 12%- Developed channel programs to target long-tail accounts, increasing sales productivity by 15%- Expanded available sales channels to.

Waterloo, Ontario, CA

• Led a project to measure the impact of a new pricing model on regional customer retention and new accounts won figures to provide feedback to regional management and head office actuarial department
• Improved broker engagement, leading to $250,000 in new account revenue and achieved 9% underwriting portfolio growth in 6 months
• Gathered and analyzed financial information on client organizations to select and appropriately price insurance coverage and recommend risk management practices

Brantford, ON, CA

• Recommended and implemented improvements to operational processes and IT infrastructure at a Toronto food bank, resulting in increased visibility of critical information and improved service to customers & donors
• Managed key client relationships via client visits, workflow design consults, on-site training, and implementations

Waterloo, Ontario, CA

• Forecasted demand and coordinated distribution of all pre-production Blackberry handhelds used in corporate and carrier testing globally
• Partnered with software developers and project managers design and test a new tool to facilitate forecasting and distribution of pre-production Blackberry devices

US

• Analyzed the usage of IT in the Healthcare market to find opportunities for marketing and sales development.
• Provided promotional content and analyzed campaign metrics for an ongoing ‘webinar’.
• Qualified inbound sales leads for a suite of software products; provided first-level support, customer service and completed some inbound sales via telephone.

Longueuil, Quebec, CA

Master Of Business Administration, (Strategy, Marketing)

Honours B.Sc., Science & Business