At my current Job, my role is an account manager for LSG Sky Chefs. I manage several airline accounts and a few of the toughest accounts. My relationship building techniques are honed from my previous jobs as well as my current job. I coordinate and manage Chef Tables for the airlines to present their menus to them for tasting and verifying all specs are met. I manage and am responsible for the entire customer post sales relationship with the airlines. I work with my various teams to ensure all aspects of the customers expectations are met and they are completely satisfied with the output.

• Analyzing and utilizing big data for top tier demand planning.• Ensure maximum weekly/quarterly attainment. Responsible for 2/3rd’s of Seagate’s cloud business.• Implement JIT hubs for my customers.• Provide inventory JIT hub support for 3 4 hubs throughout the world.• Weekly forecast calls with customers, sales representatives, and technical support

• Responsible for inventory reports and analysis to management and hospitals.• Assisted the sales team to determine best mix and quantities of consignment inventories.• Managed and report on hospital and trunk stock consignment inventories.• Maintained 100% accuracy on weekly remote inventory reporting and reconciliations.• Strategic solutions for consignment inventory.• Responsible for managing 3rd party scanning audits.• Managed and maintain audit schedule.• Maintained 100% audit accuracy.• Conducted inventory tracking process training.• Provided NPI support.• Held weekly meetings with CSRs to review order and return issues.• Provided product support to sales representatives and district managers.• Assisted sales representative with managing hospital's consignment inventory.• Provided reports for usage and product revenue opportunities by region.

• Supported sales regional director with projects, and sales reporting.• Assisted sales representatives with monitoring contract approvals using eForms contract system.• Trained new sales representatives on contract pricing processes.• Provided support with special pricing requests and compensation adjustment requests.• Liaison for my team into headquarters for legal, finance, business units and revenue assurance.• Was responsible for tracking deals to assure proper exposure for high revenue deals.

• Managed technical support calls.• Provided product and VMware process training to customer service representatives.• Senior Account Manager.

• Scheduling of customer's orders and represented the department on cross-functional teams.• Primary interface with the Operations group to ensure proper build of order configuration.• Documented processes based on ISO guidelines, to streamline and improve order processing.• Provided support to Fujitsu's International Group of Resellers.• Provided technical sales support for mainframes, servers, and storage sub-systems.• Managed sales contracts for large, complex system solutions.