Bernadine Devose-Walls Email & Phone Number

Southern N.J.

Creative crafting in:Floral Arrangements, Wedding Decor, Holiday Decor, Basketry, Gift Bags, Candles...and more.

Accomplished Customer Service professional with extensive background in Treasury Management Client Services. Recognized with numerous awards for personal commitment to excellence and tenacious follow through utilizing managerial and leadership skills. A partner with Line of Business, overseeing portfolios and customer relationships. Proven skills in customer retention by developed methods. Adaptable to diverse management styles. Professional Experience WELLS FARGO BANK, NA, Philadelphia, PA​Client Service Officer, Treasury Management Client Services Managed client portfolios, responsible for servicing cash management products.• Documented solutions to customer issues; worked with clients, external and internal partners.• Served as main point of contact for customer escalations.• Ensured service and productivity standards and goals were met.• Participated in Line of Business partnership meetings.• Assisted Sales and Relationship teams with requests for proposals for new clients.