Operations Manager
Current-Planning, organizing, staffing, directing and controlling the day-to-day operations of the hub.-Responsible for managing and assigning employees to ensure the efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including the movement, tracking and administration of trailers.-Educating hub staff, including other management employees, ensuring compliance with all FXG policies/procedures and applicable governmental regulations.-Investigating, resolving and/or escalating customer service issues, as appropriate.-Ensuring facility-wide service goals are met.-Responsible for training new employees regarding job duties and performance expectations and ensuring compliance with FXG policies, procedures and other training requirements, including but not limited to training related to quality assurance, SWAK, hazardous materials, and dock safety.