Leading AI/ML/NLP innovations and advanced technology strategy and development, including creating new ways to improve healthcare for vulnerable populations through the applications of technologies such as predictive analytics and Generative AI. Responsible for building and leading PointClickCare's Advanced Technology team, which applies AI, Machine Learning, Natural Language Processing and other tech and design innovations to help providers and risk bearing entities improve care outcomes and experiences, while better managing costs and risks. Member of senior leadership team responsible for helping PointClickCare achieve its mission to deliver technology that disrupts the status quo for the betterment of healthcare.

Helping leaders build genuine and inclusive teams using VR and AI driven learning experiences.

Responsible for end user developer products. Led and developed principal and senior program management team leading product strategy, design, innovation, service delivery and customer engagement for end user data tools and Microsoft's extensibility frameworks for Office 365.Developed vertical industry scenarios, grew ISV ecosystem, represented platform to partners and customers, and led programs to drive increased usage of Office 365 developer platforms. As a member of a small v-team, developed a new vision and product strategy for future direction of the Office 365 service, presented to exec audiences, program managed concept development and prototyping.

Grew and led team that developed major portions of the first version of Microsoft Office for the iPad. Provided strategic leadership, product engineering leadership, people and org development for Microsoft Office Division East Asia Division, Microsoft Advanced Technology Center (ATC), and user experience (ATC Studios). Led 100+ person engineering organization including full time and vendor teams responsible for Microsoft Excel for iPad and Mac and portions of OneNote, Skype for Business, Education apps, SDK and apps for Microsoft Surface. Responsible for teams designing and shipping products for global and Chinese markets. Hired and developed leadership teams and other local and international talent. Cross team collaboration results earned recognition as the "healthiest, most successful distributed engineering team at Microsoft." Delivered leading products to market, presented exec reviews, managed multimillion dollar budget. Prior to 2008, developed and led the Innovation Engineering team at Microsoft Research Asia, responsible for productization of research. Led full cycle incubation projects, technology transfers, licensing, and deployment driven research in areas ranging from on-demand peer/sharing economy to productivity to search. Led and grew org. capabilities in product planning, program management, business strategy, user experience, research and design through job rotations, collaborations, and industry hires. Initiated and guided incubation and commercial projects, from developing ideas, securing partners and funding, through developing teams, establishing successful product group engagements, developing and filing patents, shipping, marketing, and support.

Director of Program Management, Microsoft Research (MSR). Responsible for the worldwide MSR program management organization (2002-2006). Forged strategic alliances and facilitated technology transfer to product groups with five MSR labs worldwide. Provided leadership in technology strategy, transfer, and incubation initiatives resulting in innovative prototypes, business cases, tech transfers, new teams formed and product innovation (examples: Microsoft SmartScreen anti-spam technology, language translation, adaptive information dissemination). Facilitated technology transfer collaboration on 3D technology for "Avatar" with director James Cameron. Anti-spam project cited by Bill Gates as exceeding his expectations. Drove cross-divisional strategies and collaborations; negotiated agreements; advised on programs, organization and staff development. Managed and led projects, presented proposals to executive mgt., participated in MS executive technology and strategy reviews, developed and licensed patents, supported innovation best practices. Led the team that produces and hosts MSR TechFest (annual 2-day event with 6500+ guests, 150+ presentations). Active participant in Microsoft-wide Program Management Leadership Team and Executive Technical Assistants groups. Frequently requested presenter at Microsoft Executive Briefing Center to customers including VPs and CXOs on topics of advanced and future technologies (EBC #2 rated talk, and one of top 10 requested topics). Invited by the IT Minister of Egypt to advise on technology development, leading to creation of the Cairo Microsoft Innovation Center. Presented demo with Bill Gates at company meeting (audience of 14,000+).

Product Unit Manager, Learning Business Unit. Responsible for starting up Microsoft's product entry into the K-12 education platform market as co-founder and visionary behind Microsoft Class Server, a web based learning management platform with applications and services for educators, students, parents, and publishers that sold over 1m licenses in 64+ countries. Created original concept prototype for pitch to exec. management, resulting in funding the K-12 business. Recruited and developed world-class product engineering team. Managed and directed all functional areas developing and shipping the product and service including engineering, design, and business development. Responsible for P&L, strategy and development initiatives, and supporting sales and marketing worldwide resulting in successful launch and deployments internationally with positive customer / partner response. GPM, Office Division. Responsible for driving Microsoft’s web-to-desktop media management solution for Microsoft Office (1996-1998), delivering a worldwide content service that has served 1 billion+ downloads. Developed vision and technical strategy, co-presented the proposal to Bill Gates resulting in funding of Media Store team. Recruited key team members, managed internal and vendor R&D applying cutting edge media search technologies to deliver a powerful yet easy to use content management solution. Directed customer research and release plans, led functional design, created prototypes and specifications, delivered shared components, tools, and web based services. Shipped 3 releases of Microsoft Clip Gallery. Led creation of Microsoft Clip Gallery Live (one of the top download sites on Microsoft.com and a market leading integration of web and desktop applications). Began at Microsoft in 1995 as a program manager on the award winning Microsoft Publisher desktop publishing software.

Managed software engineering team responsible for developing a cross-platform, object oriented authoring tool and service targeting development of retail banking applications. Responsible for project planning and execution, people management, schedules, and budget. Created multimedia marketing tools and made international internal and external customer presentations for both technical and BDM audiences. Chaired corporate Object Technology SIG and served as member of Unisys Core Competency Technology Council.Incubation Program Manager. Responsible for strategy and development of advanced technologies: Developed new business concept incorporating computer telephony (IVR) and web publishing for RBOCs. Managed planning, bus. dev. and R&D team to develop prototype, create and vet business plan, and obtain program funding. Evaluated technologies and potential licensing and acquisitions, researched competitor and partner strategies, negotiated component licenses, developed multi-year release plans and cross-product architectures.

Developed interactive systems, specifications, software and instructional design, technical strategies, research reports and models as an independent consultant. Projects sponsored by: International City/County Management Assoc., Speech Systems Inc, U.S. Dept. of Education, U.S. Navy, Air Force, and Army*, So. Cal. Gas Company, School Research & Services, GTEL, Jostens Learning Corp./MediaShare, Arthur Anderson as well as California school districts including California Dept. of Education Model Technology “Smart School” program. (*DOD project was in the role of Senior Scientist, Advance Design Information, Sherman Oaks, CA; for Harris Corp. subcontractor Perceptronics Inc.)

Developed and shipped innovative adaptive and multimedia assessment instruments and systems for psychometric assessments of learning and learning styles, working with pioneers in the commercialization of this technology for schools. Co-managed the engineering team that implemented the first practical application of Computerized Adaptive Testing in public schools based on Item Response Theory (Latent Trait Theory). Led all phases of software product R&D project including requirements development, functional specification, project planning, staffing, user interface design, coding, QA, and release. Designed and developed products for national market while simultaneously managing creation of customized products. Trained staff and clients, produced marketing content, assisted in internal and external marketing.