• Recruitment of the correct candidate • Establishment of competitive compensation • Individual productivity and employee engagement • Streamline of work processes and accountability • Identification of training needs • Compliance with labor laws and legislation.- Using sales, business development, marketing techniques and networking in order to attract business from client companies.- Visiting clients to build and develop relationships.-… Show more • Recruitment of the correct candidate • Establishment of competitive compensation • Individual productivity and employee engagement • Streamline of work processes and accountability • Identification of training needs • Compliance with labor laws and legislation.- Using sales, business development, marketing techniques and networking in order to attract business from client companies.- Visiting clients to build and develop relationships.- Developing a good understanding of client companies, their industry, what they do and their work culture and environment.- Advertising vacancies by drafting and placing adverts in a wide range of media, for example newspapers, websites, magazines.- Using social media to advertise positions, attract candidates and build relationships with candidates and employers.- Headhunting - identifying and approaching suitable candidates who may already be in work.- Using candidate databases to match the right person to the client's vacancy.- Receiving and reviewing applications, managing interviews and tests and creating a shortlist of candidates for the client.- Requesting references and checking the suitability of applicants before submitting their details to the client.- Briefing the candidate about the responsibilities, salary and benefits of the job in question- Preparing CVs and correspondence to forward to clients in respect of suitable applicants.- Organising interviews for candidates as requested by the client.- Informing candidates about the results of their interview.- Negotiating salary rates between client and candidates;- Offering advice to both clients and candidates on pay rates, training and career progression.- Working towards and exceeding targets that may relate to the number of candidates placed, a value to be billed to clients or business leads generated. Show less

Responsible for the management of 40 temporary employees for the Amazon CS department.Implementing and maintaining employee contracts and employee handbooksDealing with all employee queriesOn-boarding and off boarding employees using in-house HR system.Responsible for compliance of employee files, in regards to Contact List, Appraisals, disciplinary procedures, etc.Management and tracking of employee performance utilizing Amazon’s Performance Metrics systemPerforming… Show more Responsible for the management of 40 temporary employees for the Amazon CS department.Implementing and maintaining employee contracts and employee handbooksDealing with all employee queriesOn-boarding and off boarding employees using in-house HR system.Responsible for compliance of employee files, in regards to Contact List, Appraisals, disciplinary procedures, etc.Management and tracking of employee performance utilizing Amazon’s Performance Metrics systemPerforming performance reviews, disciplinary procedures, policy roll out including the communication of this via one to one meetingsWeekly performance, statistic and behavior reviews with Amazon management and Labour HR Managers.Liaising with payroll, looking after their holiday pay, P45s and general payroll queries.Liaising with capacity planning regarding shift patterns, swaps, vacation requests and VTO.Management of overtime requests including inputting into the Workflow Tool and excel spreadsheets along with notification to management and associates.Monitoring of AT Server with reference to clock in/out, sick days, lateness and any further anomalies on a daily and weekly basis.Supporting and co coordinating the workforce from an associate and client Human Resources Representative (contract) perspective based on fluctuating demands.General HR queries via phone, email and Instant MessengerConstant use of Microsoft Office (Word, Excel), Outlook, Sharepoint and other internal proceduresManagement of emails and ensuring correspondence in a timely manner Show less

Operational Management of the IT Contracting division, working with the business to formulate recruitment plans based on the corporate growth strategy. Advise/coach business managers on recruitment policies & procedures; best practice; selection processes, and competency frameworks. Delivery of data metrics, industry insights, advice and running the business guidance in relation to division.Managing talent acquisition for in-house, client requirements and government tenders, also… Show more Operational Management of the IT Contracting division, working with the business to formulate recruitment plans based on the corporate growth strategy. Advise/coach business managers on recruitment policies & procedures; best practice; selection processes, and competency frameworks. Delivery of data metrics, industry insights, advice and running the business guidance in relation to division.Managing talent acquisition for in-house, client requirements and government tenders, also managing the sourcing and scheduling of technical staff for short-term ad-hoc cover requirements. Hands-on role in end-to-end recruitment lifecycle. Identifying and attracting talent through various mediums (social media, headhunting, referrals & job boards). Partnering with business managers, clients and vender companies providing clear communication throughout the lifecycle ensuring excellent stakeholder management.HR management: reporting directly to the COO, maintaining up to date HR policies and procedures; supporting the delivery of HR services within the organisation; reviewing and updating HR practices and rolling out to staff; point of contact for HR issues and queries; and administration & documentation of HR related information and data management. Show less