Matthews/SGK - Director of Technical Design & Development• Manage a team of staff from multiple disciplines with Account and Creative associates to effectively manage the production of advertising from concept to print. Developing and execute process improvement strategies. Working with digital, HTML, web, catalogs, direct mail, magazine, circulars, signage, and photography. • Oversee all production teams within a location or across multiple locations.• Leads Technical Design teams to develop and/or adapt processes, policies, and workflows to improve efficiency, accuracy, and speed. • Ensure the delivery of high quality Production technical services and solutions, partnering with Project Coordination Team. • Manage the Technical Quality Control Department ensuring excellent service. • Manage the Signage team to produce quality ads on a tight, same day turnaround schedule.• Proofread and manage the Proofreading Department ensuring quality control.• Manage the Signage team to produce quality ads on a tight, same day turnaround schedule.• Building client relationships while maintaining a budget and client expectations.• Handle all press checks and quality control for all client jobs.• Ability to translate client requests into technical instructions for print production.QUAD GRAPHICS, Workgroup Coordinator• Managed 73 employees scheduling projects and shop priorities. • ISO 9001:2008 Manager. Ensured company compliance and employee adherence.• Safety Manager. Ensured staff and company compliance with safety. • Delivered quality customer service for 15 clients producing and managing pre-press projects. • Ensured execution of all schedules and attainment of all company objectives. • Managed staff and all related.• Excellent time management skills.• Extremely productive with a heavy workload delivering results on or ahead of time. • Ability to translate client requests into proper technical instructions for print production.• Outstanding customer relation’s skills with the ability to build and maintain effective relationships with internal clients and external clients.R.R. DONNELLEY & SONS, Macintosh operator• Pioneered producing digital editions of customer ads in the industry ahead of all competitors.• Initiated evolution of ads from black and white into four and five colors.• Initiated a new team and concept called “enhanced ads and digital editions”.