Alberto De Armas Email & Phone Number

Cambridge, England, GB

Cambridge, England, GB

* Led end-to-end analytics delivery by facilitating collaboration between customers and internal teams, ensuring readiness at every project stage.* Scoped and aligned project requirements by analyzing analytical needs and identifying gaps with statements of work, ensuring clarity and feasibility.* Partnered with customers to understand business challenges.

Cambridge, England, GB

* Served as a technical resource and customer advocate, supporting the Customer Success team to resolve issues by coordinating efforts across internal teams.* Educated customers on platform best practices, ensuring effective utilization of the Featurespace platform and improving user adoption.* Conducted regular Technical Reviews to identify trends.

Cambridge, England, GB

* Translated complex technical concepts (e.g., event consumption, Kafka topics, Elasticsearch) into clear, non-technical language for stakeholders, enhancing cross-functional understanding.* Delivered end-to-end go-live solutions by coordinating team resourcing, securing hardware, setting infrastructure prerequisites, preparing data, and creating UAT.

London, GB

• Senior Consultant for a Wholesale Lending Project
• Design enterprise architecture and business capability model enabling an end-to-end modern lending ecosystem while leveraging services-based architecture with a flexible infrastructure
• Enable a Tier-1 financial institution to meet federal regulatory requirements for its wholesale lending credit risk ecosystem by designing a microservices-based system architecture, data model, and target operating model
• Map business requirements to support the build of a new standardized model across the organization
• Discuss data model design decisions to accurately suffice business requirementsSenior Consultant for an Account Opening Experience (Credit Card)
• Presented High Level Requirement documents to Stakeholders to address the desired functionality of the front-end customer experience for Checking & Savings Products

San Francisco, California, US

• Engaged with developers across 4 Lines of Business to coordinate the management, replacement, deployments, and upgrades for 190 network applications
• Developed and managed to project plans ensuring prompt and accurate execution, while identifying/ mitigating risks and dependencies
• Provided business knowledge and technical support to implement system changes across multiple environments, including changes to avoid critical outages, such as transactions (i.e., transition from SHA1 to SHA256.
• Created monthly reports to manage resource workload and budget
• Performed QA of offshore resources’ work to maintain quality standards and minimize errors

San Francisco, California, US

San Francisco, California, US

Grand Cayman, Cayman Islands, KY

• Evaluated change requests from the Change Advisory Board and Emergency Committee, based on the impact, cost, benefit, and risk

Grand Cayman, Cayman Islands, KY

• Created performance reports from raw data for stakeholders to show the performance of different business units in the IT department
• Created queries to oversee the long-term strategic management of software and hardware to prevent purchasing unnecessary licenses
• Worked with the Disaster Recovery team to decode data and measure the lifecycle of hardware to prevent potential outages

Charlotte, NC, US

• Increased data tracking efficiency by developing a database in Access 2013 for a new membership program called Friends of The Market.
• Assists The Executive Director in enforcing regular hours of operations based on vendor an community needs.
• Working wit all vendors; setup, collecting rents, and maintaining accurate records of payment, deposit, tracking tools and compliance to lease agreement.
• Acts as on-site manager for issues arising within the facility during a majority of Market core hours.
• Improved management weekly tasks by creating a Gant chart.

Graduate Certificate (Cum Laude), Data Science And Business Analytics

Software Engineering, Continuing Education

Bachelor'S Degree (Cum Laude), Operations And Supply Chain Management

Associate Of Arts (A.A.), International Business

Bootcamp Graduate, Fullstack Web Development