Process monthly and quarterly reports and assist with compiling slide deck for PowerPoint presentations to clientSupport call center operations as an IRMS database administrator and ArisGlobal LifeSphere (LSMI) database administratorCoordinate database updates with various departments, maintain FAQs, product index, add/edit users and user access, produce and circulate reports Perform quality checks on all adverse event cases before submission into the corporate safety database (ARISg)Process check requests to fulfill consumer or pharmacy reimbursements

Support call center operations as an IRMS database administratorCoordinate database updates with various departments, maintain FAQs, products, add/edit users and user access, produce and circulate reports Triage escalated cases to various departments for follow-upProcess adverse event cases received from the call center Perform quality checks on all adverse event cases before submission into the corporate safety database (ARISg)Follow up with healthcare providers, pharmacists, and consumers, as needed, to collect additional case informationProcess check requests to fulfill consumer or pharmacy reimbursements

InvoicingMonitor and manage workflow for 8 employeesMaintain all commercial lines of insurance Customer service

Director for licensed in-home child care. Maintained staff development CPR certifications Implemented age appropriate curriculumEnsured proper nutrition and maintained enrollment with USDA sponsored meal programProcessed AP and ARMonitored files of children enrolled to ensure complianceFiled all required tax documentation

Accounts payable and receivableBank reconciliationsProcess payroll and file all payroll tax formsMonthly Sales Tax reportsMaintain job flow for multiple crewsExtensive customer serviceAssisted with bid estimating Process receiving of shipments