Dea Gallinger Email & Phone Number

Sacramento, California Area

• Product planning and execution• Quality control, before and after product release• In-person and remote software training for large companies and groups• Assist in Product life cycle management from inception to release• Effectively communicate client needs and requirements to development team • Responsible for recruiting, hiring, training and mentoring new employees• Maintaining relationships with clients to provide exceptional customer service• Improve customer service experience and engage clients for feedback and resolutions• Develop processes, policies, and overall standards for department• Maintain accurate records through Salesforce to track information• Data Analysis• Create, Develop, and Strategize new tools for launch process• Daily, Weekly, Monthly, and Yearly reports

Sacramento, California Area

• Trained and implemented software to clients• Strategic planning and overall execution of product• Customer service• Established strong rapport with clients• Managed up to 350 accounts at one time

Sacramento, California Area

• Accountable for developing and training an assistant manager• Balance multiple projects simultaneously while coordinating with upper management• Prepare weekly, quarterly, and yearly reviews for department sales and support staff• Inventory management – controlled dollar loss and inventory preparation• Prepare weekly sales reports to communicate with regional management and buying team

San Mateo

BP Shoes• Responsible for a 2.4 million dollar floor – currently running a 6.5% YTD increase• Asses department priorities • Balance multiple projects simultaneously while coordinating with upper management • Inventory management – controlled dollar loss and inventory preparation • Communicate with Regional Management and buying team • Task Delegation • Lead by example • Hire and train new employees and assistants – ensure salespeople are delivering outstanding customer service • Event planning and execution • Merchandise product to maximize sales • Analyze sales reports and implement a solid business plan

San Francisco Bay Area

Kids' Shoes• Responsible over a 1.2 million dollar floor (Kidsʼ Shoes) – drove an 18.1% YTD increase

San Francisco Bay Area

Develop my skills to run my own floorMerchandisingTeam buildingHiringSchedulingCommunication with regional managerCommunication with buying teamAssist in event planning

San Francisco Bay Area

Develop my skills to run my own floorMerchandisingTeam buildingHiringSchedulingCommunication with regional manager

San Francisco

Build relationships with customersCustomer serviceWardrobingAssist management with daily tasks

San Francisco

Management trainingSchedulingMerchandisingCommunication with managementSit in on re-cap meetingsPlan and execute events

Los Angeles, California

Helped plan and execute major red carpet eventsOrganize client foldersSit in on meetingsMulti-task between daily duties and event planning

Ba, Communication

Bachelor Of Science (Bs), Merchandise Marketing

Communication