Passion drives me and delivering solutions that solve business problems rewards me. I am an optimist who believes "customer focused" means being able to stand in their shoes, understand their challenges, know their strategies, and deliver solutions that meets their needs. My experiences allow me to empower customers, teams, peers, and stakeholders to be successful. It, whatever it is, doesn't have to be complex to be good and there is much to be said for simplification. With an extensive background in technology from computer systems and testing to data and analytics coupled with more than 15 years of market and customer facing experience, I have a unique perspective to product management, customer experience, and user experience.