Deb Bitting Email & Phone Number

Exton, Pennsylvania, United States

My responsibilities at Affusion have expanded from the HR/Operations role highlighted below to include additional responsibilities as a Senior Analyst:-Create Statements of Work and Change Orders for new and existing projects. -Manage and coordinate the workflows and procedures of accounts receivable, expenses and collections. -Conduct monthly, quarterly, and annual financial reviews to track progress against operating plan. -Ensure that processes operate effectively and that strong internal controls are in place and operating as designed. -Create ad hock reports and analysis for end users. -Identify and assess cost saving opportunities and facilitate implementation of agreed upon enhancements. -Use Beeline for contract negations, to add resources, enter timecards and track payments.-Monthly invoice creation. Track project burn. -Manage client communications including, but not limited to, project extensions, monthly invoicing, consultant issue resolution.-Perform manual and automated book entries for accounts payable transactions, in addition to cash application transactions in QuickBooks. -Track operating costs on a month to month, quarter to quarter basis. -Vendor management.

Greater Philadelphia Area

-Produce rolling 12- month over month spend analysis report comparing project burn against contract categories related to volume discounts. -Completed a multi-month investigation to determine root cause of increased vendor pricing. Collected data from previous invoices, then worked with several departments to file disputes against the invoices. This resulted in a revised contract, with overall lower package pricing and a refund to Affusion for incorrect billing. -Participate in team review of SOWs and RFPs prior to being sent to client. -Responsible for oversight of the Affusion Summer Internship Program. -Worked with representatives from Replicon to upgrade from Gen 2 to Gen 3. This included UAT to ensure all reporting and data was properly migrated to the new version. Oversaw roll-out and training to the team. Created Affusion users' manual.-Research potential suppliers for cost savings. -Completed contract negotiations for the company holiday party in NYC, including catering. Responsible for finding and purchasing swag for all party attendees. -Work closely with employees and management to improve work relationships, build morale, increase productivity and retention. -Revised and lead on-boarding initiatives including new hire orientation, preparation of all new hire paperwork and management of first day logistics. -Ensure compliance to all HR standards, processes and procedures. Established anti-harassment and information security training. -Assist recruiting when needed by conducting searches for candidates, completing initial screening calls, conducting reference checks and scheduling interviews.

Conshohocken, Pa

Implementation Success TeamLead process and reporting analyst for an emerging Customer Implementation Success Team, leveraging cloud based systems and tools to report statistics and successes of customer cloud projects across North America. -Data validation, data testing and data cleansing using Excel (VLOOKUP's, true/false, and pivot tables, de-duping) to ensure migration data to the cloud was 100% accurate. - “Super User” designee for Customer Lifecycle Management (CLM) for North America.- Produce eleven weekly reports on key project metrics, meeting deadlines 100% of the time over the last 23 months. - Cross trained in all team positions to provide maximum coverage and efficiency.- Provide backup support for the Resource Analyst position. Tasks include, but not limited to maintain daily tracking spreadsheet, review incoming implementation requests, work with Customer Success Managers to obtain complete and accurate project details, coordinate with Implementation Success Service Line Management to staff open positions and communicate details to the team. - Special projects included advising the Worldwide Alliance and Channels Partner team in cloud applications processes for the Cloud Excellence Partner Program.- Consolidated monthly partner related reports tracking the certification, boot camp completion, module mapping, and partner ratings on implementation projects, which were used as a model for the Cloud Excellence Implementer (CEI) Tool. - Combined weekly pipeline forecasts and scorecard metrics to track the compliance of the license sales teams interaction with partners for the Partner Hub Team. - Document business processes. Develop, communicate, and train the organization on business practices and processes.- Provided User Acceptance Testing including validation of business requirements to ensure enhancements in several different new systems.

North America ConsultingProject Analyst for Consulting projects - roughly $4M in revenue per quarter, responsible for forecasting, billing & revenue accuracy, as well as policy governance and compliance.- Resolved over $2M in outstanding AR due to billing issues, customer bankruptcy and international tax issues. - Lead the management process to analyze budget to actual forecasting. Research and resolve any unused project backlog.- Managed product sales and cost efficiency reporting as member of consulting field operations team.- Spearheaded internal support queue to troubleshoot/resolve cost center P&L issues.

Berwyn, Pa

Operations Analyst for National Practices- Managed Executive approval account. - Guided the offer letter process from initial interviews to new hire on-boarding. - Managed internal support que to troubleshoot/resolve time and expense related issues. - Compiled headcount/hiring data for weekly forecast for senior management. - Organized bi-monthly consulting gatherings in the US and CA. - Sole responsibility for running the quarterly 100% utilization incentive club for the US and CA supply consultants.

Berwyn, Pa

Temporary Service Line Admin for Enterprise Management- Performed administrative and HR related duties supporting the needs of executive management and assistance for 250 member consulting service line. - Compiled hiring/recruiting forecast data.- Managed / purchased fixed assets.

Berwyn, Pa

- Monitored approval accounts for Demand GVP.- Maintained and distributed weekly metrics reports and data in OSO forecast system. - Assisted finance with compiling sales pipeline data. - Reconciled data for presentation preparation. - Tracked compensation payouts for Consulting Sales Managers and Directors.

Berwyn, Pa

- Acted as a liaison at Senior Executive level with area managers and consulting staff while taking initiative and solving business issues. - Identified and implemented systems to streamline and gain efficiencies in work processes. - Managed and leveraged vendors/suppliers for cost-effective services.- Event Planning: Management meetings and yearly consulting kickoff meetings (off-site). Contributing member of the organizational committee for QOOL 2003 in South Beach, FL for the Americas, with 500+ attendees. - Assisted with HR related services such as transfers, terminations, immigration, new hires and on-boarding.Performed administrative duties supporting the needs of executive management and key customers, included but not limited to: calendar management, fixed asset management, monitored VP approval accounts, presentation preparation, managed/scheduled/coordinated professional travel arrangements, processed executive expense reports, and coordinated conference calls and meetings (on-site and off-site).

Bs, International Business, Management (Minor)

Associate'S Degree, Business Administration And Management, General