I am leading the Victorian team in this national government initiative which supports the implementation of the NDIS by providing support to service providers. The objectives of the program are to reduce barriers that impact on service providers, improve the operation and efficiency of the disability and aged care labour markets structure and accelerate learnings for providers as the sector transitions, and provide local-level intelligence on the disability and aged care service provider and workforce markets.

Overseeing the delivery of major reforms including Family Violence Reforms

This was a new contract role implemented to undertake significant change within the organisation relating to profitability, governance and systems and the commercialisation of resources to support research. The role was a key leadership position that oversaw a number of services including endocrinology, education, respiratory, pathology, private clinics, Imaging (including MRI), and a philanthropic clinic. The position also supported research studies within the domain. The position was responsible for facilities in a number of geographic locations.KEY ACHIEVEMENTS Through successful budgeting and cost restraint I achieved the first profit ever for this area of the Institute.Innovatively developing a model of telehealth care for aboriginal remote communities to continue to provide a service despite funding cuts.Led and managed the stakeholder engagement process to secure an expansion into the primary care sector in the Western suburbs of Melbourne. Successfully establishing governance, compliance and feedback policies for the area.Successfully led and implemented a new EMR, including tendering of contracts, stakeholder management, implementation and training despite the process being unsuccessful on three previous attempts.

I was in charge of the largest Benetas residential aged care facility and had responsibility for 150 residents and approximately 250 staff. My role included all facets of management including financial performance, HR management, Compliance, Quality and risk mitigation, change management, business planning and innovation.KEY ACHIEVEMENTSSuccessfully led a quality a compliance programme which saw a continual positive trend in quality indicators and family satisfaction with the facility.Diligent management of the budget saw the site exceed budget predictions for the first time in several years due to successful influencing all key drivers.Reviewed care model and established a new model of care which was successfully implemented with positive feedback from families and staff.Responsible for the innovation of a new recruitment model to engage and employ aged care workers with superior training. Successfully managed workplace change in a strongly unionised workforce with no negative outcomes.

Olympic Park Sports Medicine encompassed 3 geographical centres including one in regional Victoria. I managed 6 direct reports and held a budget in excess of $20M. I reported directly to the Board and managed complex board reporting.I was responsible for all aspects of financial performance including forecasting, expenditure and accounts. I led and formulated strategy working directly with the Board. Other areas of responsibility included operational performance, stakeholder engagement, business development, HR management, contract management and change management. KEY ACHIEVEMENTSAchieved a 260% increase in share price and a 30% ROI for shareholders whilst in role by reviewing the strategic plan and implementing change management strategies.Successfully researched the demographic environment and opened a new clinic in regioan Victoria within budget and timeframe. The venture resulted in an additional 20% overall profit in Year 2. BEP was achieved in the first month of operation.Successfully developed and project managed a major move of the main premises into AAMI Park in conjunction with Major Projects Victoria within budget and extremely tight timelines.Successfully managed a software conversion and large IT rollout with budget and timeframes.

My position included responsibility for all operations at the company. This included adherence to all 'best practice' guidelines, HR management, financial performance of the operations area and marketing of website content.KEY ACHIEVEMENTSI facilitated the development of a New Trust Deed and Constitution which enhanced the decision making process.Allowed for strategic growth by negotiating the use of the words Ólympic Park'successfully with the Olympic Council to enable to brand to be used over several demographic locations.Achieved a 20% reduction in expenses by re-modelling, restructuring and out-sourcing requirements of the clinics.

Contracted for significant debt recovery leading to my appointment as Operations Manager for the organisation.

Some of my responsibilities included:• Advising medical practices on best practice management techniques• Establishing new clinics• Providing advice on IT systems• Conducting practical support