Program Manager
CurrentI am a sincere, loyal and dedicated individual who has a great deal of ambition. Although I have extensive experience in the customer service industry, I love to learn, and am always up to a challenge. I get along well with others, while also working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer and the people we serve.EMPLOYMENT:Program Manager- Albertina-Kerr Centers-424 NE 22nd Portland, Oregon 97232, Feb… Show more I am a sincere, loyal and dedicated individual who has a great deal of ambition. Although I have extensive experience in the customer service industry, I love to learn, and am always up to a challenge. I get along well with others, while also working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer and the people we serve.EMPLOYMENT:Program Manager- Albertina-Kerr Centers-424 NE 22nd Portland, Oregon 97232, Feb 2012-Present Responsible for operations of two separate assisted living homes for developmentally disabled adults Successfully manage sixteen employees with a total of five clients Perform quality checks, develop and review performance reports, identify areas of improvement, and implement measures to improve performance levels to meet objectives. Hiring, training/developing, motivating, coaching, evaluating and retaining qualified staff Maintain state requirements and ensure Hipaa Compliance throughout all homesLES2 and LES Relief - Albertina-Kerr Centers-424 NE 22nd Portland, Oregon 97232, Sep 2009 – Feb 2012• Provide direct support in all programs and CI within Lane County • Responsible for safe transportation of residents to day programs, medical appointments, and activities in the community Show less
