Consultant / confidant to residents, welcoming and facilitating their life at Cadbury Senior Lifestyles. Provides personal assistance and information about the community and surrounding area. Serves as liaison between residents, families of residents and management. Participates in continuing care, strategic planning, building/property, 24 hour healthcare report, compliance, risk management and other regular meetings. Participates in decisions relating to level of care. Oversight management for Activity Director and the Event Planner / Companion Services and Drivers. Successfully manage 3 budgets

Performed all duties of Activity Coordinator in addition to management of:Volunteer program: recruited and coordinated volunteers for healthcare desk and activity programs. Companion services: scheduled, coordinated requirements with families / residents for companion services; billing companion services. Supervisory responsibility for a per-diem staff of 7. Drivers: Coordinated scheduling of resident doctor appointments / resident outings. Supervising staff of 2. Independent Living activities: Met with independent living residents and coordinated / created monthly activity calendar. L.E.A.P. (Life Enhancement Activity Program): Managed and coordinated activities designed to promote health and independence and enhance the quality of life of residents living independently. Supervised staff of 1 activity assistant. Successfully managed 3 budgets.

Planned and implemented the activities for a 40-bed skilled unit, 35-apartment assisted living unit and a 15-bed memory enhancement unit. Supervised staff of 7 activity assistants. Oversight for the completion of activity assessments, Section F documentation, care plans, progress notes and participation/attendance logs / documentation for all residents. Designed and produced three monthly calendars. Successfully managed 1 budget.

Owner: two locations. Responsible for all the operational, functional, financial, managerial, training, marketing and sales aspects of the business.

Coordinated and lead monthly activities, designed and produced monthly calendar, and managed a staff of three. Successfully maintained a monthly budget to purchase supplies and pay vendors; designed and produced Marketing brochures; and provided facility tours. Interviewed and wrote biographies of the “Resident of the Month” and managed the “Guardian Angel Program” (a program designed to have one on one between residents and staff to make sure the resident’s needs are met).

Lead daily recreational & therapeutic activities to both high & low functioning residents. Additional responsibilities included evaluating & assessing new residents and performing quarterly assessments of existing residents. Created, designed & produced monthly activity calendar of events & various other reports, forms & posters for management use.

Operations Specialist - Interacted with customers / prospective clients; analyzed financial data & created product proposals for correspondent financial institutions; resolved complex customer issues, sold bank products to other financial institutions and handled customer directed investments & loans. Procedural / Training Analyst - Developed & wrote procedures for branch operations & assisted branch employees with technical & service related problems associated with operating systems & procedures.Management Accountant - Extracted & processed information from multiple systems & applied that data to create the bank's profitability report; streamlined report management; managed, created, controlled internal profit / branch center numbers; assisted with conversion of the general ledger system.Corporate Operations Manager - promoted with additional responsibilities. Responsible for Corporate Resolutions & Corporate Stop Payments in addition to Corporate Analysis.Corporate Analysis Manager - Responsible for the development of automated corporate analysis statements; identified & enhanced bank system capabilities; researched & resolved problems identified by customers, branch managers, account managers & senior management; wrote & conducted presentations & managed staff of 15.