Deb Haverkamp Email and Phone Number

Called customers for services requested by Partner AgenciesEnrolled customers in Wagner Peyser, WIOA Adult/Youth, SNAP program, and Summer Jobs into the Missouri Jobs programManaged customer cases enrolled in WIOA, SNAP and Summer Jobs programsCompiled paper work and case notes to be completed in enrollmentAbide by confidentiality laws when writing Case NotesProcess Supportive Service and time sheets for paymentConducted seated orientations with customers wanting to possibly enroll in our programsProvided customers information on all services that are available to them through the Job CenterEntered monthly surveys into and Excel fileProctored Workkeys testingMet with customers and supervisors while on work experiences and did evaluations once a monthTyped, copied, faxed, and customer service via the phoneDid outreach in communities that have limited access to come into the Job CenterCompleted Proof of ID, RJS and RESA for unemployment Provided back up to the front desk as neededContacted individuals that received SNAP to inform them of Job Center servicesContacted customers after completing programs for 30, 60, 90 day and for 4 quarters after completion

Assisted tax payers’ questions regarding taxes owed and other information in person or on the phoneProcessed payment of taxes in Govermentor system, input daily drawer totals in Excel spreadsheetReconciliation of funds in teller drawer and prepared bank depositPrepared correspondence when amounts paid by check are incorrect Applied to Probate Court when Probate case is advertised if taxes are owed and release when paidApplied to Bankruptcy Court when notice had been received if taxes are owed, released when paid

Assisted members’ questions on association dues, amenities, and regulations via phone or in personProcessed payments of dues and amenitiesPrepared daily bank depositsCompleted property transfer with title companies inquires and in the Sage computer programInput new and updated boat registrations in Joomba computer programIssued and printed member ID cardsPrepared weekly meeting locations for front board from Publisher

Type, fax and email daily correspondenceKeep track of rental payment in an Excel data base fileSend monthly report of rental payment to property ownersMake daily bank deposits of rental paymentsSend all tenants with late payments letters regarding account statusSend all information on tenants to attorney for eviction if tenant’s account is outstandingAssist with property inspections Assist with yearly budgetsComplete monthly certifications and move in and move outs of tenants in the OneSite database systemRun credit and criminal histories on all applicantsComplete new leases and issue to tenants who’s leases have expired for 10 propertiesClose out 22 properties in OneSite system and complete monthly reporting for HUD reports and check that all deposits balance with the rent rollProcess HAP Voucher payment to these properties and make sure all re-certification on expiring tenants.Prepare yearly contract renewal to MHDC for HAP vouchers on 20 propertiesCompile and send paperwork to auditors for required yearly HUD audits Maintain property filesWork from home via remote access using TeamViewer since May 1, 2015.

Design, produce and send out press packets for bands signed under labelAssist with booking and marketing of bands under labelAssist in acquiring merchandise for bands under labelAssist in other aspects of management of bands

Type correspondence from Dictaphone in Microsoft Word and send and/or fax correspondence, file, create and keep updated databases in Access for phone and address listsAccounting research, assist accounting in check runs, produce monthly log for different billingsMake sure property contracts are paid as required, create and update Excel spreadsheets tracking extension paymentsAssist with obtaining permanent financing for new developmentsCompile information from internet searches for various properties, city/county ordinances for properties in different states, demographic information and various other internet searches regarding propertiesTake and then transcribe meeting minutes for distribution Make full travel arrangements via internetProcess weekly billing Send out monthly reports Daily filingPreparing binders for owners regarding new property management opportunities Type leases, proposals and some mass mailings using Microsoft Word mail mergeAssisting with contracts for property management servicesOperating a multi line phone systemDirecting calls to the proper manager for maintenance issuesNotary

Supervise the department when manager is unavailableDesign and create forms for organizing information obtained from incoming callsObtain and update information in the police computer system as situations ariseCreate, process and type reports as neededEfficient with record keepingDeal with multiple critical events simultaneously occurringPatiently obtain information from all types of callersTransfer critical information to individuals in the field in a timely fashionUtilize two-way radio system