Deb Jackson Email and Phone Number
Deb Jackson work email
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Deb Jackson personal email
A proven and driven support manager, always striving for improvement with passionate focus on customer relationships.Forming part of the leadership team, this key role involves working in a highly pressurised department that focuses on ensuring the SLA commitments and targets are met whilst ensuring the service quality programme is adhered to.I have responsibility for all partner and customer escalations, reporting and management of externally reported defects. In addition I am the Support project lead on all new project and software releases and manage all support communications.
Intsys Uk Ltd
View- Website:
- intsysuk.com
- Employees:
- 5
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Support SpecialistIntsys Uk Ltd Jan 2022 - Present
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SupportGenesis Business Systems Apr 2021 - Jan 2022Hull -
Escalation And Support ManagerPegasus Software (Infor) Ltd Jan 2010 - Jan 2020Kettering
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Support Team LeaderPegasus Software Ltd 2001 - 2010Support Team Leader I have a proven track record and 8 years’ experience of team leading, managing a team of up to 15 Support Analysts and Specialists who provide support to both our dedicated Partner Channel and customers in the UK and Eire.Continuously monitoring and coaching the team, planning long term strategies including personal development plans, creating and reporting KPI’s to ensure consistency and continual improvement. Handling of related HR issues and running accredited product training courses for both internal and external delegates. Ad hoc projects include writing a new SLA, Channel and Customer Survey’s, Webinars and Uplift of the Internal Knowledgebase.Escalation Management, dealing with issues that require in depth investigation and sensitive handling, often working closely with the development team to reach the desired resolution. -
Contract AdministratorResort Properties, Tenerife 2000 - 2001Los Cristianos -
Purchase Ledger SupervisorOrchard House Foods 1995 - 1999CorbyManaging a small team, processing payments and invoices in line with company policies and procedures. Ensuring payments were made in a timely manner.
Deb Jackson Skills
Deb Jackson Education Details
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Tresham Institute (Kettering)Accounts -
Prince William School, Oundle
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Wellingborough Technical CollageBtec In Business And Finance
Frequently Asked Questions about Deb Jackson
What company does Deb Jackson work for?
Deb Jackson works for Intsys Uk Ltd
What is Deb Jackson's role at the current company?
Deb Jackson's current role is Support @ Intsys UK Ltd.
What is Deb Jackson's email address?
Deb Jackson's email address is de****@****s.co.uk
What schools did Deb Jackson attend?
Deb Jackson attended Tresham Institute (Kettering), Prince William School, Oundle, Wellingborough Technical Collage.
What skills is Deb Jackson known for?
Deb Jackson has skills like Team Leadership, Crm, Management, Business Analysis, Account Management, Team Management, Business Intelligence, Project Planning, Leadership, Erp, Saas, Software Implementation.
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1yahoo.co.uk -
Deb Jackson
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Deborah Jackson
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