Deb Kumar Mukherjee Email & Phone Number

Vadodara, Gujarat, India

Kolkata Area, India

* Responsible for Total Quality Management (TQM) for both the offices at Kolkata and Gurgaon* Promoting quality achievement and performance improvement across the organisation* Maintaining a constant awareness of the business context and company profitability* Assessing product specifications and customer requirements * Ensuring compliance with national.

Kolkata Area, India

 Designed and delivered training programs for employees.  Huge experience of delivering sales in inbound/outbound Ability to deliver sales training that focuses on up-selling and cross-selling,  Familiarity with instructional and curriculum design. Exceptional ability to inspire and motivate others to pursue accomplishments. Profound ability to.

Kolkata Area, India

 Responsible for leading a dedicated team of QA Specialists who audit/validate reps work. Supervising a QA team that transacts with operations and training department. Establishing and maintaining communications with the client and other internal teams.. Making, overseeing, and delegating quality reports for the center’s other departments and for the.

Kolkata Area, India

1. Set up and implement a process in validating/auditing employees' work that is aligned with the quality parameters of the client.2. Set up and implement the internal quality parameters that the employee will follow and will have a positive impact in the centers' revenue3. Make sure that QA team is up to date and calibrated with the client in terms of.