Deb Pennington Email and Phone Number

Main Street Research serves as a fiduciary for private and institutional investors. Our services include bespoke financial planning strategies directed towards generating wealth that lasts generations.

Proven success in building and maintaining relationships with our clients while facilitating the administration of their everyday money movement requests and more complex financial transactions.Client onboarding.Ongoing administrative support for existing clients including opening/closing accounts, initiating contributions, distributions, wires, transfers, rollovers, charitable donations, IRA required minimum distributions (RMDs), account retitling, address, and beneficiary updates, etc.Prepare alternative investment paperwork to send to clients for electronic signature and monitoring timely return receipt for processing.Work closely with our sponsored custodians, Fidelity, Schwab, TD Ameritrade, and our Separate Account Managers (SMAs) to fully understand their platforms and processes to help our clients with their online experience.Train new Operations Associates on the custodian platforms and our companies’ CRM/Salesforce, and performance reporting tool/Black Diamond, in addition to all internal processes.

Provide support to 20 plus financial advisors, partnering to enhance our client’s satisfaction with asset management processes via direct communication with the client and any authorized, associated professionals. Assigned 137 clients.Client meeting preparation and participation; prepare relevant paperwork for review, signature, and processing. Review with the advisor prior to plan execution.Partner with the Private Ocean investment operations team and sponsored custodians: Schwab, Fidelity, and Pershing, to accommodate client requests. Retirement and taxable account opening, closing, transfers, rollovers, distributions, contributions, and ongoing workflow updates in the firm’s CRM, initially Junxure prior to migrating to Salesforce. Subject Matter Expert in estate distribution: Developed “Next Steps Document”, a roadmap to accommodate deceased clients wishes & to facilitate beneficiaries who would remain as clients or be onboarded as new clients.Assist clients with their initial set up of Private Ocean’s client portal and provide ongoing support.Complete daily tasks/cases, prioritizing workload to accommodate time sensitive money movement: wires, ACAT transfers, cash journals between accounts and money links to outside accounts. Year-end processing of required minimum distributions (RMDs), Roth Conversions, IRA distributions/contributions and qualified charitable donations (QCDs).Share out-of-office task/case coverage for Client Service Specialist (CSR) team members in the San Rafael, Seattle, and San Francisco offices. Provide training to new CSRs.Post tax estimates, 1099s and K1s, to the Private Ocean portal.Establish and attain a minimum of three quarterly goals that drive personal and professional growth and support Private Ocean’s company initiatives.

Manage the Belvedere/Tiburon Coldwell Banker office providing marketing, administrative and technical support to the real estate agents. Completed NRT’s marketing training program. (NRT LLC, a subsidiary of Realogy Corp., is the nation’s largest residential real estate brokerage of which Coldwell Banker is one of their brands)Help the agents navigate NRT Gateway, a Coldwell Banker platform providing an array of tools including online and print marketing, property comparative market analysis and city/area statistic reports.Communicate to the agents the ongoing changes and enhancements to the marketing tools and assist in helping to expand their digital footprint on the major real estate portals. Facilitated the agents in a 2015 Q4 migration of website content, contacts, sales history, listing alerts and marketing inventory to the new NRT Gateway. Administer onboarding for new agents.Format online and print property marketing material and audit agent’s advertising copy for accuracy and compliance.Manage Coldwell Banker’s bi-monthly Belvedere/Tiburon full page advertisement in a local publication, “The Ark”. Select Southern Marin listings to advertise and research local events or relevant real estate news to publish in the informational “Did you know?” segment of the advertisement.Manage the Marin Independent Journal weekly open house advertisements.Upload new property listing documents to Homebase and commissions to Trident, both are administrative applications in NRT Gateway’s paperless environment.Process accounts payable/receivable for the three Southern Marin Coldwell Banker offices.Coordinate monthly meeting for the three Southern Marin offices. Maintain office inventory and support maintenance of equipment: internet/phones/printers/scanners.

Provide administrative support to the Sr. VP of the Sunglass Hut brand of Luxottica Retail. Responsibilities include calendar management, expenses, domestic & international travel, event planning, field correspondence and mailings.Event planning includes negotiating and making arrangements with venues, planning activities/menus, preparing presentation materials and overseeing the overall event logistics. Partner with outside vendor, Plan-It- Now, for multiple brand conferences.Attend several off-site conferences each year.On behalf of the store operations team, communicate to field management the Sunglass Hut brand initiatives: logos, taglines, dress code, brand-rollout events and the intended impact on brand recognition and awareness among targeted customers.Monthly preparation and distribution of recognition awards mailed to the Northern U.S. and International field management teams. Liaison between the Sr. VP and the U.S. corporate office/Mason, OH, the nine U.S. regional vice presidents who oversee the Northern U.S. and Canada and our parent company office/Milan, Italy.Partner closely with our international executive assistants to plan global meetings and arrange executive travel to our foreign markets. Partner similarly with U.S. and Canadian regional assistants. Collect and audit monthly and quarterly reporting from each of the nine Northern U.S. & Canadian regions for the Sr. VP to review. Reporting includes payroll budgets, sales contest results, store realignments and the results of our customer loyalty program monitored by outside vendor, Beyond Hello.Manage the Northern U.S. & Canadian Field Management Directory.Manage the business card ordering process for the Sunglass Hut brand.