Deb Rose Email & Phone Number

Tempe, Az

Tempe, Az

This position provides customer assistance to both consumer users, and school administrators on the MySchoolBucks.com website as well as internal partners. Work involved designing and building school stores for school districts using MySchoolBucks.

Tempe, Az

Volunteer coach for seasons 2013 & 2014

Gilbert, Az

Primarily responsible for ensuring each client maintains a consistent corporate image, reputation and brand via internet presence and social media. Created email marketing templates for customers using Mail Chimp. Responsible for creating and maintaining Google+, FaceBook, Twitter and blog profiles for each client, as well as monitor client’s customer reviews across the web. Tasks include: creating and maintaining WordPress websites with proper modern SEO best practices, including but not… Show more Primarily responsible for ensuring each client maintains a consistent corporate image, reputation and brand via internet presence and social media. Created email marketing templates for customers using Mail Chimp. Responsible for creating and maintaining Google+, FaceBook, Twitter and blog profiles for each client, as well as monitor client’s customer reviews across the web. Tasks include: creating and maintaining WordPress websites with proper modern SEO best practices, including but not limited to, installing plug-ins as necessary; optimizing image and page title tagging, internal linking, and creation of any necessary images to enhance the website. Assist owner with office administration tasks, such as record keeping, digital file management, client interaction, and a variety of daily tasks as needed. Show less

Tempe, Az

This seasonal position provides customer assistance to both consumer users, and school administrators on the MySchoolBucks.com website as well as internal partners. Work involves responding to incoming customer support issues via both phone and email, following escalation processes to resolve customer questions and issues and logging information in to a computer software tracking module. I was hired for parent customer support; was promoted to admin support, then promoted again to the Websmartt… Show more This seasonal position provides customer assistance to both consumer users, and school administrators on the MySchoolBucks.com website as well as internal partners. Work involves responding to incoming customer support issues via both phone and email, following escalation processes to resolve customer questions and issues and logging information in to a computer software tracking module. I was hired for parent customer support; was promoted to admin support, then promoted again to the Websmartt team for specialized projects. Position Responsibilities• Answer inbound phone calls and log details in an online tracking tool for each customer interaction.• Provide information and assistance to users of the school prepayment software products. • Reset passwords and instruct users on navigating our websites.• Research fees and issue credits as necessary.• Respond to Customer Emails regarding balance information, student purchase history and other general questions• Escalate problems to administrative team and product development Show less

Home Based Business

Launched Webbness, a website design and development company, specializing in logo and website design for small companies. Developed clients’ corporate identities, company brand designs and rebranding strategies, as well as formulated and executed online marketing campaigns to grow company recognition. Website portfolio can be viewed at http://www.webbness.com/clients/.

Payson, Az

For more than 5 years in Parks & Recreation my job entailed event planning, promotion and execution of the Town of Payson’s special events. I supervised a staff of 15-20 part-time employees to help run the events. I was also responsible for the town’s community swimming pool. Those tasks were hiring, firing and training lifeguards and ensuring the safety of the patrons. On the events and marketing side, I developed and designed a quarterly Parks & Recreation Activities Guide utilizing… Show more For more than 5 years in Parks & Recreation my job entailed event planning, promotion and execution of the Town of Payson’s special events. I supervised a staff of 15-20 part-time employees to help run the events. I was also responsible for the town’s community swimming pool. Those tasks were hiring, firing and training lifeguards and ensuring the safety of the patrons. On the events and marketing side, I developed and designed a quarterly Parks & Recreation Activities Guide utilizing Adobe Suite. I created posters, flyers and t-shirts for P&R events. Developed and managed monthly emailing marketing campaign using Constant Contact. Maintained Town of Payson Tourism. Collaboration with other town employees and Town Council on miscellaneous projects. (yes, I did everything! ) Show less