Deb Schmidt Email & Phone Number

Manage the DesktopTeam/Help Desk that provide support to internal staff in multiple offices across the country.

- Directed firm-wide Deskside Support, Applications Support, Help Desk and eMessaging. Managed fifty-one staff members, including a manager and two senior managers. - Integrated a mid-sized firm (350 people in 4 offices). Consolidated applications and technical support staff. Managed team responsible for negotiating merging application licenses and.

- Managed the roll-out, training and support of a $14 million effort to deploy Citrix thin client architecture. This enabled "go-anywhere, always-available" computing for office, home and mobile users and employed an extremely robust disaster avoidance architecture.- Managed a $4 million effort to upgrade 2000 PCs to Windows 2000 and Office XP.- Liaison.

- Assisted in selection and implementation of a firm-wide litigation support team. Implementation included standard docketing software, litigation support software and systems and the selection of vendors used for electronic data discovery and conversion work.

- Management sponsor of project to upgrade desktops - Assisted Marketing in Bryan Cave's internal "visual identity" campaign. Responsible for managing the updating and distribution of automated templates to conform to the new standards.

Permanently Assigned to Anheuser Busch - Legal Department- Responsible for strategic consulting and support in all areas of I.S.for the Legal Department.- Executed successful technical document migration, user training and support.- Assisted the Legal Department with technology needs as they grew from eighteen people to one hundred in one year.- Ordered.

- Installed and trained proprietary practice management systems in opthomologist's offices ranging in size from two to thirty-five people.

- Worked in both pre- and post-sale roles primarily with clients in the Professional Services Industry. Performed work flow and scope analysis to develop and manage implementation, training and support plans for customer installations and upgrades.