As the Founder and Visionary Leader of Tech TLC, I oversee the development and implementation of strategies that empower individuals through their tech journeys. My role centers on fostering innovation, cultivating partnerships, and ensuring that our services meet the diverse needs of our clients, including individuals, senior communities, and government organizations.I champion our company culture, which is built on empathy, kindness, and inclusivity. This culture is integral to our kindness teaching methodology—a cornerstone of Tech TLC's approach that prioritizes patience, respect, and understanding in every interaction. By leading a dedicated team, I ensure we deliver tailored, impactful solutions that resonate with our mission to empower and inspire.

o Agile Coach | Johnson & Johnson | 2022Provided Agile training for Data Scientists, ensuring adoption of Scrum practices. Set up and managed JIRA and Confluence to enhance collaboration.o Agile Coach | FTC – FEMA | 2021 – 2022Conducted Agile assessments and established best practices, enhancing team efficiency and project outcomes. Configured JIRA to align with SDLC/SELC/CICD processes within SAFe, improving project tracking.o Agile Consultant | Blue Cross Blue Shield | 2019 – 2020Led Agile ceremonies for the PBM Project, transitioning 20+ IT teams from VersionOne to JIRA, and standardized Scrum processes across UX teams, improving efficiency.o Scrum Master | Hasbro | 2017Accelerated project delivery of the CaaS site through effective Scrum ceremonies, ensuring on-time and budget-compliant project completion.

Stardust Journeys specializes in cruises but can assist with other travel needs. Our mission is to combine the love of travel with a commitment to animal welfare. We donate a portion of our commissions to animal rescues and offer customized itineraries that include visits to local sanctuaries, shelters, and animal rescues.

Developed and executed coaching strategies that led to a 20% increase in customer satisfaction and a 50% reduction in turnover within Agile teams. Fostered a culture of continuous improvement, encouraging experimentation with new processes and tools.

Guided Agile teams, consistently improving velocity by an average of 2 points per Program Increment. Successfully established three Agile teams and orchestrated the setup of an Agile Release Train (ART) to streamline project deliveries.

Guided Agile teams, consistently improving velocity by an average of 2 points per Program Increment. Successfully established three Agile teams and orchestrated the setup of an Agile Release Train (ART) to streamline project deliveries.

• Directed the migration of a Release Team from Waterfall to Agile methodologies, significantly improving project delivery timelines and quality.

• Orchestrated cross-functional team in project redesign, planning, and implementation of global events with 2,000 attendees, 12 North American regional conferences, and nine international IT events.

• Managed proposal processes and led strategic planning for 140 trade shows, increasing attendance by 30% and achieving an 80% acceptance rate.

• Collaborated with Chiefs of Psychiatry and Sports Medicine to plan CME meetings• Supervised events team on site selection, registration, and logistics management• Achieved seamless execution of events resulting in high attendee satisfaction

• Proposed and managed off-site events for high-net-worth clientele, ensuring seamless execution and client satisfaction• Collaborated with National Financial Sales team to strategize effective methods for increasing traffic at trade shows and closing deals at high-end events• Negotiated contracts, oversaw audiovisual, content, invitations, evaluations, and menus for bi-annual national sales events and company meetings

• Managed conferences for EMEA and Pacific Rim clients, ensuring seamless execution and client satisfaction.• Prepared all Continuing Medical Education and Continuing Education Credits in accordance with specified accreditation organization guidelines.• Streamlined travel logistics for attendees, optimizing cost-efficiency and convenience for all participants.

• Managed conferences and meetings with revenue of $1.3 million, estimated revenue was $900,000.• Coordinated and designed trade shows for up to one hundred booths.• Conducted site inspections for meetings, negotiated all vendor contracts and managed registration, rooming lists, and on- site logistics, including preparing all handout materials for attendees.

• Managed annual meeting and multiple CME events, ensuring ACCME recertification and maintaining records.• Negotiated contracts with hotels and vendors for successful event execution.

• Facilitated high-profile HIV/AIDS Definition meetings with NIAID / Dr. Anthony Fauci and coordinated events with Vice President Al Gore and Attorney General Janet Reno.• Managed the CME process for meetings and successfully negotiated hotel and vendor contracts.• Achieved seamless coordination and execution of events, ensuring a smooth and impactful experience for all participants.