Strengthening and building partnerships with local authority decision makers and key influencers for 16+ supported accommodation.• Supporting operational teams to maximise occupancy and develop new business.• Managing and maintaining the referral process for 16-25 care leavers, reporting on market trends and account analysis.

Played a pivotal role in the development, implementation andmanagement of the Census Support Service (CSS) for the 2021Census• Developed and harnessed the skills of 11 Regional Managers workingentirely remotely across England and Wales.• Worked within the framework of the company's core values, as wellas promoting its ethos in supporting digitally excluded andvulnerable members of the community

Advanced business development via networking and tender bids:securing the support of a prestigious Ambassador for the charity• Designed from concept and delivered an entire exciting onlinelearner platform to extend learning beyond the classroom• Developed new policies and procedures and managed Volunteerutilisation.

Responsible for meeting all relevant statutory and mandatoryrequirements associated with operations across 380 foster carers, 55staff and 23 Local Authority customers.• Overall responsibility for short/medium term planning andorganisation of all resources: developing and managinginterdisciplinary teams for complex placements.• Responsible for the completion and submission of a complex tenderbid: securing a prestigious/ business critical £17.5m contract.• Annual budget of £17m ensuring profit margins were consistentlyexceeded during my tenure through reduction of unnecessary costsand increased productivity

Transformed a low performing call centre operation, elevatingoutputs by 400%• Led on complete redesign of the recruitment service and companywebsite, increasing pipeline by 300%• Significantly strengthened stakeholder engagement and satisfactionresulting in 22% increase in foster carer retention

Led national placements across the UK- circa 2200 placements across13 regions.• Enhanced regional performance and employee morale to all-timebest. One incentive resulted in 55 more placements within 1 monthworth £2.4m annually

Achieved dynamic commercial awareness and competitive advantagethrough mentoring, coaching and development of 35 Managers• I established a new group wide tender unit that achieved a consistentand sustained 50%-win ratio.

Established and managed a new Central Placements Team.In one year alone I delivered in excess of £1m government set efficiency savings.

Business development, referrals, tenders. Quality regulation visits to children’s homes

Established and project managed a range of glossy magazines. Design creative, proof reading, financialmanagement. Managed the design content, print production and advertising sales. Project Managed special advertising features. Inspired new ideas, creativity and profitability. Managed a team of 8.