Deborah Velasquez Email & Phone Number

Cranston, Ri, Us

Johnston, Rhode Island, United States

-Entering service request tickets into centralized ticketing system, and dispatching the work orders.-Providing support for various groups within the Properties group.-Escalating critical maintenance issues to appropriate and pre-defined points of contact.

Smithfield, Rhode Island, United States

▪ Exceeded customer satisfaction by providing high quality service through oral and written communications and resolving complex interactions▪ Assisted in opening and establishing non-retirement, retirement, and college savings account relationships in a timely and judicious manner▪ Advised clients during the online enrollment process contributing to surpassing team goal by 27%

Providence, Rhode Island Area

• The primary function of the Fulfillment Clerk is to assist customers with all of their shopping needs. This includes assisting customers in the selection, demonstration, preparation and loading of merchandise• Responsible for maintaining a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping store areas clean and organized, and monitoring for potential theft or security risks• Required to respond to customer inquiries and support them… Show more • The primary function of the Fulfillment Clerk is to assist customers with all of their shopping needs. This includes assisting customers in the selection, demonstration, preparation and loading of merchandise• Responsible for maintaining a safe and secure work environment by conducting daily safety reviews, noting hazards, keeping store areas clean and organized, and monitoring for potential theft or security risks• Required to respond to customer inquiries and support them throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate. Show less

-Performed over ten risk management/vendor reviews a day for attorneys, appraisers, and professional service providers to ensure proper procedures are being handled by these selected firms, resulting high quality information.-Collaborated with Information Security team to perform tests and uncover network vulnerabilities, resulting in the protection of private information. -Provide Information Assurance support for information systems to address policymaking, programmatic and technical… Show more -Performed over ten risk management/vendor reviews a day for attorneys, appraisers, and professional service providers to ensure proper procedures are being handled by these selected firms, resulting high quality information.-Collaborated with Information Security team to perform tests and uncover network vulnerabilities, resulting in the protection of private information. -Provide Information Assurance support for information systems to address policymaking, programmatic and technical assistance, and all aspects of planning, documentation, engineering, and operating in secure environments. Show less

Information Technology

• Year Up is a leading one-year career development program with 250 corporate partners around the country; the program includes.

Sociology