Deb Wright Email & Phone Number

Beaufort, SC, US

Lead implementation projects from kickoff through completion including leading client meetings, setup, data migration, communication strategy.

Jacksonville, Florida

• Managed the CRM (Technolutions Slate) and the operations staff
• Provided on-site proactive service, training and day-to-day technical support for CRM users
• Built and managed the Slate native application, import of the Common Application, and all data imports/exports between Slate and Colleague, maintaining data integrity with all offices
• Implemented new programs interfacing with Slate (Zee.mee, Raise.me, Cegment, VisitDays)
• Established outgoing email drip campaigns for all student types

• Led, develop and managed the CRM team, and maintaining security settings for users
• Developed and built data structures and functionality in the CRM system
• Provided on-site proactive service, training and day-to-day technical support for CRM users, including creating and maintaining documentation, conducting training sessions, report creation, generation and maintenance
• Developed and implemented CRM functions to increase efficiencies in recruitment, application processing, communications and event support
• Responsible for all admissions communications to prospective students and their families
• Worked closely with Director of Technology (Admissions) and IT regarding technical problems/needs and upgrade solutions to develop efficiencies

• Led, developed and managed the operations team
• Managed all prospect/applicant data processing and records; including data entry, document scanning and electronic information filing in imaging system
• Organized, directed and planned the workflow of administrative and operational activities for over 10,000 applications, fees, transcripts and all other inquires/prospects
• Participated in the development/implementation of recruiting strategies/programs for prospective students
• Coordinated with the Director of Technology to ensure proper training of staff members on all systems
• Served in a lead role on campus committees relating to technology and data needs for the Admissions office

• Coordinated travel and events for two regional directors
• Created and maintained regional cabinet member lists and databases for the Major Gifts department
• Created a new event planning system that utilized File Maker Pro

• Input, downloaded, retrieved, exported and verified data entry of prospect and applicant information in CRM (Recruitment Plus) – which included online applications, inquiries and test scores
• Was responsible for daily, weekly and monthly reports concerning applications and deposited students
• Served as the interim data coordinator – ran the daily migration from the CRM to Banner
• Created data entry modules within the CRM to help automate the data entry process
• Created and was responsible for all outgoing communication, both electronic and print (admit letters, scholarship awards, prospect mailings, etc.)