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Debra Stowell is listed as Results-oriented Client Success Manager with proven a track record leading large-scale software development projects to enhance the client experience and drive operational efficiencies. based in Sanbornville, New Hampshire, United States. AeroLeads shows a matched LinkedIn profile for Debra Stowell.
Debra Stowell previously worked as Digital Implementation Consultant at Cvs Health Inc and Agile Coach/Consultant at Financial Services. Debra Stowell holds Masters Business Administration, Mba from Boston University School Of Management.
Proactive, detailed and collaborative Product/Project Manager with extensive experience in digital transformation, Agile coaching, and business process improvement. Successful track record managing large-scale software development projects, improving digital experiences, and driving operational efficiencies. Skilled in client management, stakeholder engagement, cross functional team leadership, problem solving, data analysis, requirements gathering and quality assurance. Certified in PMP, Lean Six Sigma Green Belt, and Scrum Master.
Listed skills include It Strategy, Customer Experience Management, Project Management, Lean Six Sigma, and 3 others.
A career timeline built from the work history available for this profile.
Boston, Massachusetts, United States
In my role as a Digital Implementation Consultant at CVS Health Inc, I led strategic client relationships, implemented customized solutions, and coordinated internal resources to ensure project success and client satisfaction. My efforts resulted in a 25% increase in member engagement and 100% on-time delivery.
Boston, Massachusetts, United States
In my role as an Agile Coach/Consultant for a financial services company in Boston, I led the development of a cloud-based equity fractional share capability, increasing young investor engagement by 40%. Collaborating with the Product Owner, we defined the vision and goals, delivering multiple iterations to launch MVP on time. I maintained project status and presented weekly to the management team.
Greater Boston Area
In my role as a Business Process Improvement Consultant at Deloitte, Boston, I led change management initiatives, implemented automated workflows in Salesforce improving process efficiency and regulatory compliance, and facilitated working sessions with law firms to enhance data integrity and accuracy of business intelligence.
Smithfield, Rhode Island
In my role as a Customer Solutions Program Manager at Fidelity Investments, I successfully managed multi-million dollar initiatives to enhance customer satisfaction by 20%. I also redesigned the consumer portal navigation, resulting in a 25% increase in user engagement. Additionally, I introduced a consumer income forecasting tool to improve the retirement experience and maintained a 98% on-time delivery rate for all project phases.
Greater Boston Area
In my role as VP, I spearheaded the development of a cutting-edge digital services platform at Fidelity Investments Institutional Brokerage Services. By leading the design and implementation, I successfully automated operational transactions, resulting in a cost reduction of $2 million annually. Additionally, I managed a team of 6 to deliver key features to over 100 clients achieving 75% adoption within 3 years.
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Debra Stowell is listed as Results-oriented Client Success Manager with proven a track record leading large-scale software development projects to enhance the client experience and drive operational efficiencies..
Debra Stowell is based in Sanbornville, New Hampshire, United States.
Debra Stowell has worked for Cvs Health Inc, Financial Services, Deloitte Digital, Fidelity Investments, and Fidelity Investments Institutional Brokerage Services.
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Debra Stowell holds Masters Business Administration, Mba from Boston University School Of Management.
Debra Stowell is listed with skills including It Strategy, Customer Experience Management, Project Management, Lean Six Sigma, Key Performance Indicators, Project Delivery, and Continuous Process Improvement.
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