Debra Abbott Email & Phone Number

Roanoke, Va, Us

East Coast

Roanoke, Virginia

Supervisory Skills: Managed 5 direct reports and teams of 5–25 wireless, wireline, and wireless business staff, supporting 40 accounts.Territory Growth: Drove account growth through networks, cold calls, and referrals. Revamped contracts to stimulate revenue with new offerings.Customer Support: Worked with customer support to resolve issues in a timely manner and nurture customer base.Product Launch: Leveraged consumer base to launch products, such as transition to 4G, by delivering demonstrations and vertical reviews.Contract Negotiation: Oversaw negotiations from initial contact to signing, which included needs assessment, drafting, collaboration with legal staff, and deployment.Networking: Developed network of over 2500 industry contacts, securing contracts and expanding awareness among potential partners.Strategic Planning: Researched trends to anticipate market shifts and develop risk mitigation, growth, and sales strategies.New Client Acquisitions: Found chances to secure key clients: after finding that the rail industry averaged 18 derailments/day, presented and implemented technology to Class 1 Rail company to boost safety.Exceeding Targets: Named in President’s Winners Circle 11 times for reaching over 115% in annual quota, retention, sales dollars, and Internet of Things (IoT).Customer Engagement: Cultivated client relationships by engaging personally and showing them how to increase ROI. Maintained 100% satisfaction for 15 years.Incident Response: Won Virginia Tech honor in 2007 for post-tragedy support: sent cell on wheels to campus to serve high network volume as students contacted families, leading the university to allow a cell tower on campus.Revenue & Profit Growth: By end of tenure, generated over $4M/month from over 300,000 lines, exceeding quotas by 45% and achieving over 300% of IoT for the past 10 years.

Roanoke, Virginia Area

Account Management and Sales Growth: Managed over 100 accounts, increasing base by 200% in just 2 years and boosting company sales by 35% year over year.

 Lead team to meet or exceed assigned quotas, service and revenue objectives through development and monitoring of sales goals. Monitor financial, budgeting, and sales reporting for all retail stores in assigned area. Ensure all employees demonstrate an understanding of the company’s mission, vision, values, and products and services. Oversaw store presentation including store merchandise, Facilities Management, adherence to marketing directives and adherence to store standards. Responsible for the identification of new store locations, store relocations and retrofits. Facilitate opening of new retail locations. Increased presence in the community by developing relationships with local chamber of commerce personnel.