Debajit Lahiri Email & Phone Number
@adobe.com
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Who is Debajit Lahiri? Overview
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Debajit Lahiri is listed as Founder and Managing Partner at zoiver.tech, based in San Francisco Bay Area, United States. AeroLeads shows a work email signal at adobe.com and a matched LinkedIn profile for Debajit Lahiri.
Debajit Lahiri previously worked as Head of Product, Solutions VOC at Amazon Web Services (Aws) and Sr. Product Manager, Business Intelligence & Growth at Adobe. Debajit Lahiri holds Egmp, Business Administration And Management, General from Indian Institute Of Management, Lucknow.
Email format at zoiver.tech
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AeroLeads found 3 current-domain work email signals for Debajit Lahiri. Compare company email patterns before reaching out.
About Debajit Lahiri
Data-driven product leader crafting customer-centric solutions with 20+ years of experience.I've spent two decades growing and scaling SaaS businesses, championing customer voices, and leveraging data to drive growth. This passion led me to pursue my own venture: a technology product designed to empower customers and stakeholders with data-driven, customer-centric solutions.Previously, I led high-performing teams of data scientists, product managers, and engineers at industry giants like AWS, Adobe, and Dell. My leadership focus: translating customer needs and strategic goals into actionable roadmaps and delivering impactful technology solutions. These solutions fueled customer experiences, product engagement, and ultimately, business growth.My expertise lies in:Business Intelligence & Analytics: Building robust frameworks and driving insights from data.Data Science & AI/ML: Applying advanced techniques to solve complex problems and automate processes.Big Data: Taming massive data sets to unlock hidden value.Team Leadership: Fostering collaborative, high-performing teams that innovate and deliver.My mission is simple: listen to customers, empower my team, and solve problems that matter. I thrive on the challenge of turning complex data into actionable solutions that drive business impact and customer satisfaction.Ready to connect with like-minded individuals and build impactful products together? Let's chat!Bonus for your recruiting friend: I have a Green Card, so I'm ready to hit the ground running without sponsorship!
Listed skills include Vendor Management, Pre Sales, Business Analysis, Management, and 46 others.
Debajit Lahiri's current company
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Debajit Lahiri work experience
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Head Of Product, Solutions Voc
* Defined the Customer Experience Framework to help drive customer advocacy across multiple business functions (Sales, CSM, Support, Engineering & Partners)* Built mechanism for Voice of Customer (VoC) program, identifying key customer pain points and translating them into actionable product roadmap decisions.* Liaise with customer-facing teams to collect feedback throughout various touchpoints in the customer journey and derive actionable insights for the teams to drive customer experience.* Designed KPI's to track the efficacy of solution offerings across the in-house and partner ecosystem.
Sr. Product Manager, Business Intelligence & Growth
- Championed data-driven decision-making, empowering a team of 20 professionals to implement new data pipelines that increased customer engagement, reduced operational costs, and streamlined reporting processes.- Engage with senior leadership to advocate an Artificial Intelligence (AI) first culture, driving key data initiatives and strategies across the broader organization.- Improved sales qualified lead funnel and customer support interaction by implementing bots on customer facing surfaces.- Delivered ML based smart routing solution to help match customer issue with the best agent.- Designed and delivered models to create customer persona based personalized experience paths.
Product Manger, Business Intelligence & Growth
- Lead the migration to new CRM designing workflow and data elements to gain efficiency and faster customer issue resolution.- Lead the migration from legacy contact channel to modern omnichannel experiences, this improved capacity to handle more customers and improve experience.- Led A/B test strategy for new product release, increasing customer engagement and reducing bounce rate.- Designed Omnichannel strategy for global operations team by optimizing customer path to support (IVR consolidation, channel optimization, etc), reduced transfer rate and abandon rate.
Sr Manager Analytics & Insights
- Designed and implemented data governance framework, resulting in over 90% data accuracy and increased trust in data-driven decision-making.- Improved data processing efficiency by optimizing data pipeline from batch to near real time- Created the self-service analytics later to help drive data democracy among business users.- Transformed business operations layer by curating contextual data from multiple sources and delivering actionable insights to drive key decisions.
Manager Of Business Intelligence
I- ncreased customer retention by 30% through development of a propensity model to identify at-risk customers and provide targeted offers.- Owned the business KPI and analytics assets across the business. Responsible for maintaining the single source of truth.- Conducted onboarding analytics sessions for new leaders, introducing them to available data and how to use it. Fostered a culture of data-driven decision-making, leading to a significant increase in data usage across all levels of the organization.
Sr. Business Analyst
Business Analyst: Global Application Packaging
Sr. Reporting Analyst: Emea Tech Support
Data Analyst: Emea Tech Support
Debajit Lahiri education
Egmp, Business Administration And Management, General
Bachelor'S Degree, Computer Science
Education record
Frequently asked questions about Debajit Lahiri
Quick answers generated from the profile data available on this page.
What company does Debajit Lahiri work for?
Debajit Lahiri works for zoiver.tech.
What is Debajit Lahiri's role at zoiver.tech?
Debajit Lahiri is listed as Founder and Managing Partner at zoiver.tech.
What is Debajit Lahiri's email address?
AeroLeads has found 3 work email signals at @adobe.com for Debajit Lahiri at zoiver.tech.
Where is Debajit Lahiri based?
Debajit Lahiri is based in San Francisco Bay Area, United States while working with zoiver.tech.
What companies has Debajit Lahiri worked for?
Debajit Lahiri has worked for Zoiver.Tech, Amazon Web Services (Aws), Adobe, Dell International Services, and Dell International Services, Bangalore.
How can I contact Debajit Lahiri?
You can use AeroLeads to view verified contact signals for Debajit Lahiri at zoiver.tech, including work email, phone, and LinkedIn data when available.
What schools did Debajit Lahiri attend?
Debajit Lahiri holds Egmp, Business Administration And Management, General from Indian Institute Of Management, Lucknow.
What skills is Debajit Lahiri known for?
Debajit Lahiri is listed with skills including Vendor Management, Pre Sales, Business Analysis, Management, Team Management, Enterprise Software, Service Delivery, and Software Project Management.
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