Debanjana Mukherjee Email and Phone Number

• ADDIE Framework Application: Managed all components of the ADDIE framework, including needs analysis, instructional design, development, implementation, and evaluation. (more below)• Learning Management System Oversight: Managed Learning Central (LMS), ensuring seamless training material access and scheduling, including remote integration during COVID.• Tailored Training Solutions and Project Management Excellence: Directed and oversaw multiple content development projects, ensuring timely delivery, high content quality, and high participant satisfaction.o Led learning needs analysis, on departmental knowledge gaps via contextual interviews with key stakeholders.o Applied adult learning principles to develop customized and high-impact MATLAB content, in self-paced (video tutorials, eLearnings) and instructor-led formats. o Blended instructional design strategies with practical use to spearhead first-of-its-kind 'Design Patterns with MATLAB' course.• Training Effectiveness Analysis and Improvement: Designed feedback surveys and analyzed learning metrics to improve training content, driving productivity gains.• Training Delivery Excellence: Successfully led instruction for over 30 training sessions, consistently achieving an impressive Net Promoter Score (NPS) of over 85%.• Stakeholder Communication: Provided bi-annual updates, fostering transparency and collaboration.• New Hire Mentorship: Supported new hires' professional growth through mentorship and guidance.• Process Improvement Leadership: Led cross-team initiatives, enhancing workflows in Agile environment.• Efficient Onboarding Execution: Orchestrated onboarding for 200+ new hires annually, implementing detailed ramp-up plans.

• Onboarding Management: In charge of the seamless onboarding of new hires. Recurring responsibilities include:o Planning and executing a detailed 3-month plan for the onboarding and ramp-up of large batches of college recruits and interns joining every 6 months.o Performing contextual interviews with previous batches to continuously improve the onboarding process for new hires.• Training Leadership: Lead Training Instructor for MATLAB and other related products for MathWorks employees.o Converting training formats (self-paced to instructor-led or vice versa) based on the needs of the location.o Training other trainers on how to deliver the new instructor-led trainings.• Content Management: Responsible for content management such as: o Reviewing existing training content to keep them relevant and updated with new features and functionalities.o Creating new training content on advanced MATLAB topics to address knowledge gaps.

• Innovative Curriculum Development: Directed comprehensive initiatives, introducing pioneering ‘Introduction to Programming’ courses for middle and high school students., including:o 'Bytes and Beats' - 5-day interactive course blending programming with music, creating an immersive experience. o 'Pixels to Pictures' - 5-day hands-on curriculum turning coding into digital art, boosting creativity and skills. o 'Learn to Code with MATLAB' - 1-hour online tutorial for the Hour Of Code, embraced by students for college competitions and mathematical models.• Content Revamp for MATLAB Academy: Overhauled content for MATLAB Academy, MathWorks’ interactive learning platform for academia and professionals.• Dynamic Academic Curriculum Development: Transformed training materials into dynamic academic curriculum, featuring:o Online interactive chapters for university courses.o Video tutorials including storyboards, voice-overs and video editing to explain different programming concepts.• Educational Outreach: Delivered 'Introduction to MATLAB' workshops at MIT, expanding educational outreach.

Provided technical assistance to customers facing complex and challenging engineering problems using MATLAB, Simulink, and our entire suite of productsCollaborated with Application Engineering team to develop a demonstration of airplane tracking using RTL-SDR which was shipped as a MATLAB documentation example in 2014.

Responsible for day-to-day administration, support and management of Exchange Server 2003 in Europe domain of the organizationManaged Recipient Policies, Exchange Clusters, Mailbox Stores and Public Folder Stores, Archiving, Server patching, and AntivirusProvided Tier 3 support to users for Exchange issues including distribution lists and mailbox managementCarried out large scale, high profile mailbox migration project using Quest Software from Lehman Exchange to Nomura Exchange environment after Lehman acquisition

Carried out bench marking activities to optimize 10 GbE LAN cards (SR Server Adapters) from initially 2 Gbps to 8.5 GbpsDeveloped an understanding of the tunable software and hardware parameters affecting LAN performance, any tradeoffs in achievingbest performance and delivering as close to 10 Gbps as practically possibleDrafted a report on findings - a customer useable document and a training presentation - to help Intel customers optimally setup the10GbE LAN cards