• Developing and executing business plans for North East and West Bengal for Ambient, Frozen and Chilled Warehousing Space, focusing on FMCG & Pharma Clients• Establishing and maintaining structured approach to Identify and coordinate for cross selling prospects with profitable growth with additional revenue opportunities• Ensuring customer satisfaction with enhanced service delivery, proper guidance with coaching of team members• Ensuring timely billing for the services rendered and collections of the dues. Maintaining close involvement with client’s operations and address services issues along with branch team.• Steering the sales & business development activities by acquiring new sales & expanding/ developing the existing clients base• Establishing & strengthening the strategic working relationships with clients, maintaining a high-level contact portfolio• • Supporting the overall process of management and corporate decision-making to ensure the organization maximizes its short, medium and long-term profitability and shareholder returns• Identifying and evaluating the new growth sectors, including national sales & business expansions

• Steering the operational billing and managing the day-to day business operations to ensure a minimal loss of the revenue• Leading the client negotiation and updating database regularly for trucks rates, time of quotation and contract of LOI• Acting as single person of contact for clients & stakeholders and ensuring that the materials & goods reach the destination in a timely and safe manner• Impacting organization profitability through effective strategic and tactical management decisions and new business development• Increasing the revenue and pipeline growth through strategic sales solutions, analytics and channel partner alliances within short time of on-boarding

o Existing & appointing Franchises, Developing processes & executing strategies & plans, monitoring Developing Channel partner Franchise profitability competitiono Managing ROI profitability & business growth of stratagems. Motivating franchisee owners o Overall highest and persistently on top zone South Mumbai with 100% profitable EBITA+ stores ROIo Handling 80+ team with entire South Mumbai zone . Managing Direct company’s On-Rolls Area managers

o Handled 25 centres of Kolkata region territory with On Roll team & store managerso Hunting new potential area for opening new storeso Endowed with highest productive high value core product of 4G Champ in territoryo Ensure standardization Upkeep Visual Merchandising. Plan and execute market based activities

o Managing as Group store Manager and team of 20+ team leaders and looking after Company Owned Outletso Quality audit, cash management, Administrative, sales, Service, profitability with Team Managemento Information on product, promotions and schemes to team guide on implementationo Awarded on Highest ‘High Value Customer’ acquisition plan – Tata Docomo

o Administrating revenue acquisition, profitability EBITA and Team Management.o Progression of plan enhancement of Retail COCO with team memberso Responsible for CSAT (customer satisfaction) activities Seamless Implementation of CSD processes Crosso Functional Co-ordination. Best Store Pan India on Revenue and profitability - Uninor

o Exertion on Customer Service, store productivity on sales & revenue with manpower efficiency Measuring and Reporting of performance across all assigned touch points and profitability of each storeo Monitor and improve Shop processes thereby improving the quality of customer service satisfaction o Best CSAT award & Recognition on Store standardization Audit parameter – Vodafone

o Pitching all core products and credit administration tasks encompassing assignmento Provide direction, motivation and training to the team members for ensuring optimum performance. Encouraged and succeeded in terms of team erecto Ensured meeting Quality targets for Ambience and People Scoring among Top 5 for 3 times in Pan India.o Honored as ‘Best Business Development Executive for exemplary performance – CITI Bank