Debashis Mandal Email and Phone Number

1. Responsible for effective production and replenish materials with regards to production schedules and customer orders and create plan to implement accuracy in inventory Controls & manage planning activities.2. Packaging material procurement planning to meet the requirements of products while optimizing efficiency.3. Responsible for schedule adherence of packaging with right quality and evaluate cost implications of different packaging materials, considering factors such as material cost, production costs, transportation and labor costs.

1. Effective order life cycle management through supply chain transformation. 2. Logistics cost optimization and improve serviceability by improving turnaround time. 3. Coordination with CHA for Import shipments 4. Managing inventory function and minimizing holding expenses 5. Directing sales & operations planning to improvise on demand forecast. 6. Create plan and implement accuracy in inventory control. 7. Replenish materials with regards to production schedules and customer orders. 8. Increased customer service level by improving responsiveness9. Introduction of new products and services with better lead times. 10. Interface with sales leader & 3PL, shares supply plan, communicates any stock issues in timely manner.11. Analysing the customer complaints and developing the system to rectify the same. 12. Evaluating & reviewing shipping and logistics operations for better OTIF and service proposition.

1. Liaise with logistics service providers for on time execution of shipments. 2. Establish standard processes for order request, scheduling, improve late code and past due backlog. 3. Reverse logistics of returnable assets & risk management in logistics operations 4. Identify, monitor the indicators of progress and achieve the targets as per vision of the organization. 5. Liaise with the customer service team, shipping, warehousing team and key stakeholders on day-to-day basis for smooth and efficient dispatch of finished goods 6. Analysis of monthly OTIF numbers and addressing the gap analysis of underachieve IOP's (indicators of progress) and devise strategy to meet them. 7. Plan and organize materials and items at proper places in a warehouse. 8. Work closely with purchase & quality to ensure first time ok quality & on time delivery. 9. Drive profitability of HVA & VA products thru product & regional mix with help of sales analysis tools10. Freight negotiation and logistics cost optimization

1.To develop a detailed technical knowledge of Norbar, competitive products and the torque industry. 2. Providing distributor and customer training and applications support to both customers and Norbar distributors.3. To propose the products from catalog or special tools to suit application requirement to all customers and distributors.4. To ensure a commercial understanding of all aspects of the company’s operations and route to market.5. To understand and apply the pricing & discount strategy in relation to company objectives.6. To provide field technical support to customers and distributors within the defined sales area.7. Provide a quality service to all customers, ensuring required technical support is always available, and enquires are answered rapidly and accurately.8. Participate in project teams as required, such as new product development, product launch and business system implementation.

1. Proven track record that proves self-motivation, creativity & innovative skills to achieve both personal & corporate goals while managing customers for various organisations2. Led key business initiatives & strategies to meet changing customer needs / expectations, thereby resulting into high level of customer satisfaction and increase in market share, sales volume.3. Extensive experience in conceptualizing, analyzing and executing marketing in both segments - B2C and B2B for products and services, in coordination with the Marketing Team and External Agencies.4. Proficient in maintaining key relations and acquiring new relationships with clients by acquiring feedback on critical issues and taking suitable actions to ensure positive experience5. Keen customer-centric approach with skills in addressing client priorities & resolving escalation within TAT, thereby attaining high business & compliance score6. Efficient organizer, motivator, team player and a decisive leader with the skills to motivate teams to excel and win